Retail Sales Leader for BMO Financial Group

7 days ago

Ottawa, Ontario, Canada Bank of Montreal Full time
Retail Sales Manager Job Description

Job Overview:

BMO Financial Group is seeking an experienced Retail Sales Manager to lead our retail distribution channel in Ottawa, ON. As a key member of our team, you will be responsible for providing leadership and sales support to our region, driving revenue growth and maximizing sales effectiveness.

Responsibilities:

  • Create and manage relationships with the assigned region of the retail Distribution Channel to ensure optimum representation of Retail Investments Products
  • Provide ongoing sales support to the assigned region of the retail Distribution Channel
  • Work with Retail Investments, Product Delivery Groups to establish requirements for sales tools, training and process development, to execute against the sales delivery strategy and customer positioning of the Retail Investments LOB
  • Identify and provide product specific training when appropriate to sales force
  • Provide sales support for Retail Investments National Sales Campaigns and Programs
  • Work together with other functional groups in Retail Investments providing feedback and recommendations on the development of sales and support tools, growth and retention targets to build revenue and maximize sales
  • Co-ordinate requirements across PCG and P&C channels for bringing new ideas for new products, service and process development to Director, National Sales

Sales & Channel Management:

  • Optimize local market opportunities through effective interface and interaction between the Distribution Channel and other LOB and Divisional Groups
  • Build and maintain industry relations within the region of the Distribution Channel as a foundation for sales at conferences and forums
  • Act as the point person, representing Retail Investments at local market functions, soliciting feedback from the retail channel
  • Act as the key contact for Retail Investments, in designated territory, working with Districts/Branches to address specific requirements and responding to local market situations (where applicable)
  • Ensure a thorough understanding of competitor activities to identify potential opportunities and threats
  • Assess impact of competitive environment and local industry relations and recommend actions to address and support Retail Investments profitability and LOB goals
  • Understand and assess ongoing opportunities for National Sales Programs

Sales & Service Delivery:

  • Identify gaps, issues, and best practices by monitoring of Retail Investments sales and service (growth and retention) targets against District/Area/Branch plans
  • Assist with monitoring the effectiveness of all Marketing initiatives providing appropriate recommendations, as required (acquisition campaigns, advertising, sponsorships, external partnerships, retention campaigns, etc.)
  • Foster a sales culture of goal achievement and superior customer satisfaction
  • Keep current with sales technology and tracking systems
  • Contribute to Retail Investments objectives by actively engaging in the development of sales and service activities to achieve individual and team growth and retention targets

Planning:

  • Assist in developing tactical plans to meet annual growth and retention targets
  • Prepare/update and implement annual territory business plan
  • Contribute to the continuous improvement of processes and procedures by identifying potential gaps and providing input and recommendations on Product launches and initiatives
  • Develop and organize travel plans and manage an assigned territorial budget, including the integration of reward and recognition items for best practice sales and behaviors among sales staff
  • Attend weekly team conference call and submit weekly activities report to Regional Sales Leader

Requirements:

  • Typically between 5 - 7 years of relevant experiences in Financial Planning or Branch Management and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Completion of IFIC or CSC; asset to have PFP or CFP or CIM or FCSI or CFA
  • In-depth knowledge of investment products and markets
  • In-depth knowledge of sales strategies
  • In-depth knowledge of competitive marketplace and trends in Retail Investments Product offerings
  • In-depth knowledge of Bank products, services, organization and Banking Group interrelationships
  • Ability to take in knowledge and resolve a magnitude of diverse, complex and ambiguous issues

Compensation:

$68,000.00 - $126,000.00 per annum, salaried position. BMO offers a comprehensive compensation package including performance-based incentives, discretionary bonuses, health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

About Us:

BMO Financial Group is committed to creating lasting, positive change for our customers, communities and people. We foster an inclusive, equitable and accessible workplace where everyone feels valued and empowered to grow. Our Purpose: Boldly Grow the Good in business and life, drives everything we do.

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