
Financial Services Representative
4 hours ago
Grow with a leading professional services firm in Canada, Stantec Consulting International Ltd. Explore opportunities in Financial Services.
Your Opportunity
We are seeking a detail-oriented and proactive Accounts Receivable Representative to join our team. Working collaboratively with our entire accounting department, you will be responsible for preparing collection letters, processing payments, and updating software systems with collections activities and payments.
Your Key Responsibilities
- Perform collections on all defaulted accounts in accordance with Corporate policies and procedures.
- Coordinate payment arrangements with debtors in line with the Corporate collections policy.
- Prepare and manage account correspondence including overdue, final, and ad hoc notices.
- Field client inquiries on invoices and resolve issues using soft collection skills.
- Contact clients to resolve cash application issues, when required, and work with other Financial Services staff to communicate a resolution.
- Collaborate with Project Managers and Project Accountants to resolve issues promptly.
- Verify initial client setup information or changes to ensure accurate billing details.
- Conduct credit reviews using the Dun & Bradstreet software tool and provide comprehensive credit recommendations to mitigate financial risk to the company.
- Develop and implement suitable collection strategies as needed (e.g., liens, outside collection agencies).
Qualifications
Your Capabilities and Credentials
- Prior experience in a collection-related role(s) with demonstrated success based on established metrics.
- Experience working in an office environment.
- Proficiency in MS Office and ERP Software.
- Excellent customer service skills.
- Familiarity with administrative processes.
- Advanced expertise utilizing a Windows environment, including Microsoft Office programs.
- Solid knowledge of general accounting practices.
- Able to develop strong working relationships.
- A/E industry experience in a professional services environment is preferred.
- Oracle experience is considered an asset.
Estimated Salary: CAD 65,000 - 85,000 per year, depending on experience.
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