Senior IT Support Specialist
3 weeks ago
Job Summary:
We are seeking a highly skilled Senior Information Technology Support Specialist to join our team at Surerus Murphy Joint Venture. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees and clients.
Key Responsibilities:
* Provide technical support and assistance to employees and clients on a variety of IT-related issues, including operating systems, network protocols, and application packages.
* Assist with incident management, problem-solving, and change management processes.
* Collaborate with other IT team members to identify opportunities for process improvement and technology enhancements.
* Develop and implement technical solutions to resolve complex IT issues.
* Provide training and support to employees on new technologies and systems.
Requirements:
* Diploma or degree in Information Technology, Computer Science, or related field.
* Minimum 8 years of experience in IT operations and infrastructure deployment.
* Valid driver's license.
Preferred Qualifications:
* Experience administering systems support for remote sites.
* Experience in IT infrastructure fundamentals, including storage, server, networking, virtualization, cloud, and cyber security.
* Experience with Dell/Cisco Meraki network hardware, Microsoft Active Directory, VMWare, Microsoft Teams, Skype for Business, PowerShell, SharePoint, and Microsoft server environments.
Working Conditions:
This position is office-based and works at our Calgary corporate office. Travel to project sites is required.
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