Senior IT Support Specialist

3 weeks ago


Calgary, Alberta, Canada Surerus Murphy Joint Venture Full time
Job Title: Senior Information Technology Support Specialist

Job Summary:

We are seeking a highly skilled Senior Information Technology Support Specialist to join our team at Surerus Murphy Joint Venture. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees and clients.

Key Responsibilities:

* Provide technical support and assistance to employees and clients on a variety of IT-related issues, including operating systems, network protocols, and application packages.

* Assist with incident management, problem-solving, and change management processes.

* Collaborate with other IT team members to identify opportunities for process improvement and technology enhancements.

* Develop and implement technical solutions to resolve complex IT issues.

* Provide training and support to employees on new technologies and systems.

Requirements:

* Diploma or degree in Information Technology, Computer Science, or related field.

* Minimum 8 years of experience in IT operations and infrastructure deployment.

* Valid driver's license.

Preferred Qualifications:

* Experience administering systems support for remote sites.

* Experience in IT infrastructure fundamentals, including storage, server, networking, virtualization, cloud, and cyber security.

* Experience with Dell/Cisco Meraki network hardware, Microsoft Active Directory, VMWare, Microsoft Teams, Skype for Business, PowerShell, SharePoint, and Microsoft server environments.

Working Conditions:

This position is office-based and works at our Calgary corporate office. Travel to project sites is required.

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