Commercial Service Manager

4 weeks ago


Orillia, Ontario, Canada Adecco Canada Full time

We are seeking a dedicated and experienced Service Manager to join our team at Adecco Canada. In this role, you will be responsible for receiving and servicing dispatch calls, as well as administrative tasks within our Service department.

Key Responsibilities:
  • Receive incoming commercial service calls and in-shop service requests
  • Schedule and dispatch road service calls and in-shop work
  • Creating open orders and invoices in the company system
  • Assisting in all clerical aspects relevant to the service department
  • Resolve after-hours service-related issues
Requirements:
  • Good computer skills, including Microsoft Office
  • Excellent interpersonal skills
  • Fluent in English language (reading & writing)
  • Trucking experience and a dispatching background is an asset
  • Ability to prioritize, multitask, and work under pressure
  • Minimum 1-year experience in a customer service-oriented role
  • Must be able to manage time efficiently and be punctual
  • Team player


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