Sales Consultant

1 month ago

Burnaby, British Columbia, Canada Sally Beauty Holdings, Inc Full time

Job Title: Distributor Sales Consultant

Grow the Business

  • Identify key accounts within the territory and establish a route to grow and develop existing customers while looking for new partnerships.
  • Demonstrate and assist customers in developing, planning, implementing, monitoring, and tracking results of all in-salon promotions, programs, and concepts.
  • Communicate all sales initiatives through partnering with vendors, including achieving corporate sales goals on a monthly, quarterly, and annual basis.
  • Analyze accounts to decide what brand support, education, and promotions are needed to grow within that salon.
  • Call on customers in person to execute established sales goals.
  • Strictly comply with established procedures regarding the processing of returns, including the pick-up of returns from the customer and completing the required documents.
  • Work with all areas of business, customer service, accounts receivable, IT, and any other necessary business function provided by the entity.
  • Actively prospect for new customers through cold calling, social media, and other digital outlets.
  • Effectively manage all administrative aspects of the role in a timely manner, including daily order entry and regular maintenance of customer information and activity for the assigned territory.
  • Attract and retain salon clientele by utilizing social media as a form of communication, promotion, education, and product knowledge.
  • Conduct effective in-person and virtual product knowledge classes.
  • Communicate with the Manager regarding calls, visits, orders, status of sales progress, follow-up plans, and any assistance needed.

Grow Team and Culture

  • Be a subject matter expert on utilizing digital platforms and social media to grow the business. Share knowledge with peers to grow the team's digital capabilities.
  • Attend all meetings, functions, and events and maintain regular contact as established by the Company or Supervisor.
  • Must be available to attend shows, participate in the setup and dismantling of displays, booths, handling back stock, and performing other physical activities that might be required.
  • Support all new initiatives with a growth mindset while positively fostering change management throughout the team.
  • Grow Yourself
  • Exhibit a desire to learn and grow. Strive for continuous improvement while owning personal development and growing digital and social media techniques to generate new customers and foster existing business relationships.
  • Schedule and attend business development days (BDD) to increase product knowledge and develop professional vendor relationships.
  • Allocate and optimize time to participate in learning utilizing all available tools and resources.
  • Remain agile to changes in the market while building industry knowledge and intuition to react to a competitive market.
  • Actively work to increase own product, industry, and market knowledge.
  • Create an organized work environment and workflow to efficiently service customers.

Experience and Skills Required

  • High school diploma or equivalent certification.
  • Minimum of 1 year demonstrated outside sales experience or beauty industry experience with emphasis on consultative selling.
  • Must live within the assigned territory.
  • Working knowledge of inventory control systems and visual merchandising is strongly preferred.
  • Excellent knowledge and experience using Facebook, Twitter, LinkedIn, Instagram, and other social media platforms to build pipelines, books of business, and other business needs.
  • Excellent computer skills, knowledge of Microsoft Office, Outlook, PDF Expert, and Oracle. Experience with iPad a plus.
  • Ability to build an online community and create social connections, including but not limited to, using search engines and other internet tools.
  • This position requires travel on a local level within the territory. It also requires attendance at shows, conventions, and educational events which may include overnight travel and/or some weekend nights.
  • Ability to work in a constant state of alertness and a safe manner.
  • Frequent and sometimes prolonged periods of driving are necessary for this role.
  • Committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs.
  • Strong time management and organization skills and the ability to successfully manage multiple projects at once.
  • Ability to present a professional business image and interact positively with the public.
  • Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization.

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