Counter Sales Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Counter Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers in the automotive aftermarket parts industry.
Key Responsibilities:
- Provide excellent customer service and support to customers in person and over the phone
- Sell and support a diversified line of products, promoting Private Brands and e Commerce channels whenever possible
- Handle customer transactions, including sales, returns, and defectives in a timely manner
- Ensure customer parts orders are accurately filled and delivered in a timely and efficient manner
- Reconcile transaction history and drawer at the conclusion of each shift
- Operate the store point of sale system, internet, and paper catalogue to search for parts and customer accounts, and to invoice and pull orders
- Assist with merchandising activities, maintaining standards of appearance, and coordinating with employees in the execution of plan-o-grams, overall product presentation, inventory management, signage, and various product initiatives to enhance the customer experience and maximize inventory turns
- Follow all policies and standard operating procedures related to cash, credit, check, refund, and return policies
- Work with the management team to react to customer service issues, customer complaints, and/or business opportunities
- Contribute proactively to improvements in branch sales and profitability
- Adhere to inventory control programs, in-stock standards, and all operating procedures
- Effectively communicate with all store and support center team members, management, and customers
Requirements:
- Shift: Sunday, Monday, Tuesday
- Automotive Parts experience in the automotive aftermarket (Jobber) parts industry (min 1 year)
About Bumper to Bumper:
Bumper to Bumper is a Canadian company in Boucherville, QC, part of the LKQ Group – North America's largest provider of alternative vehicle collision replacement products and the world's largest provider of alternative aftermarket parts. Our network includes over 190 auto parts stores and more than 80 automotive service providers operating in Canada under the Bumper to Bumper banner. We are a team of passionate individuals with a fresh vision and a recently reinvigorated leadership team, collaboration is at the core of our success. Join us to be part of a growing company and contribute to our ongoing success in the automotive industry. Bumper to Bumper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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