Restaurant Operations Manager

4 weeks ago


Halifax, Nova Scotia, Canada Westin Nova Scotian Full time

Banquet Manager Job Description

At Westin Nova Scotian, we are seeking a highly skilled Banquet Manager to join our team. The successful candidate will be responsible for overseeing the planning and execution of banquets and events, ensuring seamless service and exceptional guest experiences.

Key Responsibilities:

  • Analyze budget to boost and maintain the restaurant's profits
  • Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
  • Evaluate daily operations to ensure efficiency and quality
  • Monitor revenues to determine labour cost and optimize staffing levels
  • Supervise staff to ensure they are meeting expectations and providing excellent service
  • Train staff on new procedures and protocols
  • Determine type of services to be offered and implement operational procedures
  • Cost products and services to ensure profitability
  • Organize and maintain inventory to prevent stockouts and overstocking
  • Ensure health and safety regulations are followed at all times
  • Address customer complaints or concerns in a professional and courteous manner
  • Provide exceptional customer service to ensure guest satisfaction
  • Manage events from start to finish, including setup, execution, and breakdown

Requirements:

  • 3 years to less than 5 years of experience in a similar role
  • Excellent communication and leadership skills
  • Ability to work well under pressure and meet deadlines
  • Strong analytical and problem-solving skills
  • Proficiency in budgeting and financial management
  • Ability to train and develop staff
  • Knowledge of health and safety regulations

Benefits:

  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Group insurance benefits
  • Permanent employment
  • 35 to 40 hours per week


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