Customer Service Representative

3 days ago

Williams Lake, British Columbia, Canada 1290082 BC LTD (Awesome cuts) Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team at 1290082 BC LTD (Awesome Cuts) as a Customer Service Agent. In this role, you will be responsible for providing exceptional service to our clients, addressing their concerns, and ensuring their satisfaction with our products and services.

Key Responsibilities
  • Initiate and maintain contact with clients to understand their needs and preferences.
  • Address customer complaints and concerns in a timely and professional manner.
  • Provide accurate and timely information to clients regarding our products and services.
  • Arrange for refunds and credits as necessary.
  • Explain the type and cost of services offered to clients.
  • Issue receipts and other forms as required.
  • Perform general office duties, including receiving payments and selling merchandise.
  • Consult with clients after sale to provide ongoing support and ensure their satisfaction.
Requirements
  • Punctuality and reliability are essential for this role.
  • Excellent oral and written communication skills are required to effectively interact with clients.
  • Efficient interpersonal skills and the ability to multitask are necessary to manage multiple client interactions simultaneously.
  • Flexibility and adaptability are essential to respond to changing client needs and priorities.
  • Organized and reliable, with a strong work ethic and commitment to delivering exceptional service.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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