Product Specialist for Underground Loaders and Trucks

4 weeks ago


Sudbury, Ontario, Canada Komatsu Full time
Job Overview

As a Product Specialist for Underground Loaders and Trucks, you will play a key role in supporting the technical and commercial strategic growth actions for the full product range of loaders and trucks to hard rock customers. This position will be responsible for developing a long-term product development strategy and functional specifications for applicable products. You will work closely with product design engineering teams to develop, trial, and launch new products, as well as collaborate with global commercial, aftermarket, and marketing teams to execute commercial launches to end-user customers and Komatsu distributors.

Key Responsibilities

  • Develop and implement product line strategies to drive growth through global Komatsu distribution channels.
  • Conduct market research and competitive intelligence to ensure market-driven product direction.
  • Collaborate with design engineering teams to ensure functional specifications are achieved through technical design of products.
  • Maintain and establish relationships with new and existing customers to educate and promote product lines and services.
  • Liaise with manufacturing, engineering, factory aftermarket, marketing, and commercial personnel on new product launch plans and execution.
  • Advise Engineering, Quality, Manufacturing, and Purchasing departments on technical issues, potential solutions, or product enhancements to mitigate negative impact and protect or grow the overall business.
  • Support commercial and aftermarket teams for underground loaders and trucks products through planning, training, and program development as required.

Qualifications/Requirements

  • Bachelor's degree in Mechanical or Mining Engineering or equivalent, or Diploma in Engineering Technology or Mechanical/Electrical Trade.
  • 3+ years of experience working with underground mining heavy equipment and technologies.
  • Direct mining/equipment application experience with similar underground loaders or trucks is required.
  • Knowledge of the equipment market in mining operations is desired.
  • Excellent communication and public speaking skills with the ability to demonstrate confidence in material knowledge and convey product information to a broad audience.
  • Commercial aptitude and experience with market analysis, sales upselling, sales forecasting is desired.
  • Strong computer skills with the ability to prepare data metrics, sales presentations, and training materials.
  • Strong organizational and project management skills to multi-task on a variety of projects.
  • Valid driver's license and passport with the ability to travel globally to customer sites and Komatsu Mining sales offices, dealers offices.


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