Lead SRE Engineer Transformation Specialist

2 weeks ago


Toronto, Ontario, Canada Royal Bank of Canada> Full time
About the Role

At Royal Bank of Canada, we are seeking a Lead SRE Engineer to join our US Cash Management Technology team. This is an exciting opportunity to shape the future technology landscape of RBC and deliver key business values for a transformational project in our Banking Technology.

Job Summary

This role will be responsible for leading the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by the Commercial, Core Banking and Payments Technology (CCBPT) within US Cash Management.

Key Responsibilities
  • Provide SRE technical leadership on squad level
  • Lead code and non-functional reviews of all production bound SRE solutions
  • Drive transformation by continuously looking for ways to automate existing processes
  • Build software and systems to manage platform infrastructure and applications
  • Improve reliability, quality, and time-to-market of our suite of software solutions
  • Support incident management and problem management for applications in scope and RCA Action items fulfillment/ownership
  • Focus on Continuous improvement and technical standards – Drive improvements in productivity, monitoring, tooling and best practices
  • Manage technology currency (server patching, certificate renewal, compliance, etc.) with keen eye on automating opportunities
  • Drive best-in-class technical solutions by tracking closely industry leading solutions and applying to RBC environment and needs
  • Ensure availability and uptime of applications in scope, as per service level objectives
  • Implement monitoring and alerting, anomaly detection, self-healing and reliability testing for applications in scope
Production Support
  • Be an escalation point in the on-call rotation, and support our maintenance, scheduled work, support, and release deployment requirements
  • Lead in incident management and problem management for applications in scope
  • Drive improvements in productivity, monitoring, tooling, and best practices
  • Manage technology currency (patching, certificate renewal, compliance, etc.) with keen eye on automating opportunities
  • Ensure availability and uptime of applications in scope, as per service level objectives
What You Need To Succeed
  • 5+ years of experience as Site Reliability Engineer
  • A Bachelor's degree in Computer Science or related technical field (Example: Mathematics/Engineering/Physics), or equivalent practical experience.
  • Advanced knowledge of the following SRE practices and technologies
  • Python, YAML, Shell scripting
  • Azure, Linux
  • Dynatrace, Prometheus, PagerDuty, Moog, Splunk, Elastic, Azure monitor, Grafana
  • Chaos Engineering
  • MQ, Kafka
  • Perform production support role, including off-hours support
  • Effective negotiation skills, and stakeholder management
  • Excellent communication skills
Benefits

We offer a comprehensive Total Rewards Program including:

  • Competitive salary $130,000 - $180,000 annually
  • Bonuses and flexible benefits
  • Commissions and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work

We strive to create an inclusive workplace that encourages diversity, equity, and inclusion for innovation and growth. If you need any accommodations during the recruitment process, please let us know.



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