Account Service Representative Specialist

7 days ago


Montreal, Quebec, Canada Long & McQuade Limited Full time

Job Overview

At Long & McQuade Limited, we are seeking an experienced and highly skilled Account Service Representative to join our team. As a key member of our operations department, you will play a crucial role in maintaining our relationships with customers and ensuring the smooth operation of our accounts receivable processes.

About the Role

The successful candidate will be responsible for collecting accounts receivable, outstanding rentals, and bad debts. You will also be required to credit approve term and balance forward accounts, as well as consumer and commercial account rentals. In addition, you will provide exceptional customer service by assisting customers with inquiries about their accounts and rents, locating new contact information for credit customers, and performing sundry account maintenance tasks.

Requirements and Qualifications

To be successful in this role, you must have excellent interpersonal, communication, and negotiation skills. You should also be able to work weekdays, weeknights, and weekends, and possess thorough organizational skills. Additionally, you must be able to take initiative and work independently, taking ownership of tasks and following them through to resolution. Basic knowledge of Microsoft Office (Excel, Word, Outlook) is also essential, as is experience with consumer credit and collections, which is considered an asset.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of $45,000 - $60,000 per year, depending on experience. Our comprehensive benefits package includes health, dental, and vision coverage, as well as retirement savings plan contributions. We also offer opportunities for professional development and growth within the company.

Location

This position is based at our office location in [location].



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