Senior Transformation Leader

1 week ago


Old Toronto, Canada Manulife Full time

The AVP of Enterprise Productivity Management is a key leadership role within Manulife that will lead and be responsible for large-scale transformation initiatives. Reporting to the Vice President, Global Head of Enterprise Productivity Management, the role focuses primarily on delivering balanced improvement in efficiency, cost reduction, scalability, and/or integration of business units or capabilities across the enterprise.

This position requires a leader who demonstrates outstanding abilities in leadership, including emotional intelligence, collaboration, and building relationships with colleagues, customers, and partners.

  1. Ensure transformation initiatives are aligned with corporate strategy, priorities, business transformation goals, customer experience, cost reductions, and efficiency improvements.
  2. Lead all aspects of transformation initiatives, reporting on schedule, budget, scope, quality, risks/issues/dependencies, and benefit realization.
  3. Provide visibility and clarity in the delivery of progress and financial performance of transformation initiatives.
  4. Work collaboratively and establish relationships with senior collaborators to elicit requirements and deliver business objectives.
  5. Develop recommendations for change, support implementation, and provide direction and consultancy to business leaders and project teams.
  6. Establish performance metrics, business cases, and KPIs to ensure measurable results, maintaining industry knowledge and regulatory compliance.
  7. Partner with others to effectively communicate progress, securing support from collaborators, customers, and team members.

Required Qualifications:

  • 10+ years of experience in Consulting, Business Process Transformation, and driving large-scale change initiatives with good exposure to the Financial Services industry.
  • Master or Bachelor degree with experience driving transformation in functions like operations, technology, etc.
  • Knowledge of transformation techniques and methodologies (Operating model design, Six Sigma, Agile, etc.).

Preferred Qualifications:

  • A highly motivated senior individual who can work independently with minimal direction.
  • Remarkable communication skills with high emotional intelligence to read the room and adapt accordingly.
  • We recognize and support individuals in a flexible environment where well-being and inclusion are valued.

About Manulife:

Manulife Financial Corporation is a leading international financial services provider, helping people make informed decisions and improving their lives.

Manulife is an Equal Opportunity Employer:

We strive to attract, develop, and retain a diverse workforce that reflects the diversity of our customers.

Job Details:

Primary Location: Toronto, Ontario

Working Arrangement: Hybrid

Estimated Salary Range: $125,000 - $229,300 CAD per year



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