Customer Service Ambassador

3 days ago


Moncton, New Brunswick, Canada Savers Full time

At Savers, we are seeking an experienced Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a positive shopping experience.

About Us

Savers is a leading thrift retailer with over 300 stores across North America. Our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

The Role

We are offering a competitive salary of $45,000 - $60,000 per year, depending on experience. This role requires excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer service.

Responsibilities
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers
  • Resolve customer complaints in a professional and timely manner
  • Maintain a clean and organized store environment
Requirements
  • High school diploma or equivalent required
  • 1-2 years of retail experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
Benefits
  • Competitive salary
  • Opportunities for career advancement
  • Comprehensive extended health care plans
  • Company-paid life and AD&D insurance
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision

Location: Moncton, NB E1C 0E8



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