E-learning Experience Manager

1 day ago


Toronto, Ontario, Canada Momentum Financial Services Group Full time
About Us

Momentum Financial Services Group is a leading provider of financial services in North America, committed to delivering innovative solutions that meet the evolving needs of consumers and business owners.

Job Title: E-learning Experience Manager

We are seeking an experienced E-learning Experience Manager to oversee our learning management system (LMS) and ensure seamless user experiences. As a key member of our team, you will be responsible for LMS administration, course management, user support, reporting, and analytics.

Key Responsibilities:
  • LMS Administration: Manage day-to-day operations, including system configuration, launching training initiatives, and system updates.
  • Course Management: Upload, maintain, and develop high-quality e-learning content, working closely with subject matter experts.
  • User Support: Provide technical assistance and guidance to end-users, creating user guides, training materials, and FAQs as needed.
  • Reporting and Analytics: Generate and analyze reports on user activity, course completions, and other key metrics to inform strategic decisions.
Requirements:
  • Bachelor's degree in Education, Information Technology, Instructional Design, Human Resources, or a related field.
  • 2-3 years of LMS Administrator experience, specifically with Cornerstone LMS.
  • Experience as a SharePoint administrator is preferred.
  • Excellent problem-solving skills, attention to detail, and strong communication skills.
  • Ability to work collaboratively with diverse teams and stakeholders, managing multiple tasks and projects simultaneously.
Benefits:
  • Competitive salary: $80,000 - $110,000 per annum.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.
Location:

This role is based in a North American location, with opportunities to work remotely with minimal supervision.


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