Customer Service Representative
2 weeks ago
About Leon's Furniture
Leon's Furniture is a leading home furnishings retailer in Canada, known for its wide selection of high-quality products and exceptional customer service.
Job Summary
We are seeking a Part-Time Customer Care Associate to join our team. As a Customer Care Associate, you will be responsible for delivering a world-class customer service experience to our valued customers.
Key Responsibilities
- Provide exceptional customer service through phone, email, and in-store interactions
- Maintain accurate and up-to-date customer accounts and records
- Respond promptly to customer inquiries and resolve issues in a timely manner
- Assist customers with after-sales service and support
- Work collaboratively with fellow colleagues to achieve sales and customer satisfaction goals
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and analytical skills
- Exceptional organizational and time management skills
- Ability to work a variety of shifts, including evenings and weekends
What We Offer
- Ongoing training and development opportunities to ensure your success
- A dynamic and fun work environment with a great team
- A generous employee discount program
- Profit sharing opportunities
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