Restaurant Operations Manager

2 weeks ago


Cambridge, Ontario, Canada Royal Shawarma Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Royal Shawarma. This is a full-time position that requires excellent leadership and communication skills.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate activities of staff who prepare and portion food, ensuring efficient service delivery.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures to maintain high-quality standards.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, maintaining optimal stock levels.
  • Quality Control: Ensure that food and service meet quality control standards, addressing customer complaints or concerns promptly.
  • Record-Keeping: Maintain records of stock, repairs, sales, and wastage, preparing and submitting reports as needed.
  • Scheduling: Establish work schedules, balancing staff workload and productivity.
Requirements:
  • Bachelor's degree in Hospitality, Business Administration, or related field.
  • 1 year of experience in food service management or a related role.
  • Excellent leadership, communication, and problem-solving skills.
  • Able to work in a fast-paced environment with attention to detail.
What We Offer:
  • $45,000 - $55,000 per year, depending on experience.
  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • Mentorship programs for newcomers and refugees.
  • Cross-cultural trainings and awareness programs.
About Us:

Royal Shawarma is a leading quick-service restaurant chain committed to providing exceptional customer experiences and fostering a diverse and inclusive work environment.



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