Scotiabank Branch Operations Assistant: Admin Support Role
3 weeks ago
As a leading bank in the Americas, Scotiabank is committed to helping its customers achieve success through a wide range of advice, products, and services. Guided by its purpose 'for every future', the bank provides personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets.
The OpportunityWe are seeking an experienced Branch Operations Assistant to provide administrative support to our Branch Management Team and Advisor teams. This role plays a vital part in ensuring the efficient operation of our branches.
Key Responsibilities:- Manage Client Accounts: Oversee daily client account activities and ensure compliance with corporate policies and industry regulations.
- Administrative Support: Provide essential support to the Branch Management Team and Advisor teams, maintaining branch efficiency and organization.
- Client Service: Act as the first point of contact for clients arriving at the branch, ensuring a positive experience.
- Documentation: Process cheques and documentation received from clients, completing all non-online account management and shareholder communication.
- Customer Service: Deliver exceptional customer service skills, with a strong focus on meeting client needs.
- Financial Industry Experience: Preference given to candidates with prior experience in the financial industry.
- Organization and Time Management: Demonstrate strong organizational skills, with the ability to manage multiple priorities efficiently.
- Communication Skills: Possess excellent written and oral communication skills, with a strong understanding of Microsoft Systems.
- Competitive Salary: $65,000 - $80,000 per year, depending on experience.
- Ongoing Training: Access to Scotia Academy for learning and development opportunities.
- Collaborative Environment: Join a dynamic team in a forward-thinking organization that encourages creativity and innovation.
- Diversity and Inclusion: Contribute to a culture that values diversity, equity, and inclusion.
- Community Engagement: Participate in community initiatives and contribute to making a positive impact.
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