Application Deployment Expert
1 week ago
Vocantas is a company dedicated to providing innovative solutions for complex systems.
Job Title: Application Deployment SpecialistWe are seeking an experienced Application Deployment Specialist to join our team on a permanent basis. This role requires strong technical expertise and excellent problem-solving skills.
Key Responsibilities:- Evaluate, plan, install, configure and deploy complex web and telephony applications in a distributed environment.
- Upgrade existing applications and perform knowledge transfer to customer support.
- Investigate and troubleshoot escalated customer-reported issues.
- Knowledge of web application, networking technologies, administration and troubleshooting tools.
- Working knowledge of SQL and database technologies/tools.
- Experience with domain environments (Active Directory or LDAP, SAML2, etc.)
- Understanding of VOIP telephony concepts.
- Basic scripting experience in Windows and/or Linux.
- Experience deploying and configuring .NET web applications in a Windows Server environment.
- Experience working in a VM environment (preferably VMWare).
- Microsoft Windows Server and Linux administration.
- Experience troubleshooting networked applications.
- Telephony (PBXs, Telco, CTI, Dialogic, Asterisk, OpenSIPS, etc.) including configuration and analysis/troubleshooting.
- Automated speech recognition (ASR) and IVR applications.
- Experience with project management methodologies.
- Excellent written and verbal communication skills in English.
- Excellent customer relations and customer support skills.
- Self-starter with excellent problem-solving skills.
- Good analytical and troubleshooting skills.
- Ability to multi-task and work independently.
- Ability to direct and assist in problem resolution.
- College or University degree from a Computer Science or related program.
- Professional courses and certifications considered an asset.
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