Alterations Specialist

3 weeks ago


Edmonton, Alberta, Canada David's Bridal Full time
Job Title: Alterations Specialist

Job Summary:

As an Alterations Specialist at David's Bridal, you will be responsible for delivering exceptional customer service while providing alterations and sewing services to meet the needs of our customers.

Key Responsibilities:

* Welcome and assist customers with genuine enthusiasm and friendly demeanor
* Use all systems to manage customer flow and deliver five-star customer experience
* Maintain service levels by being prepared, welcoming, meeting customer needs, and being there for all customers
* Proactively address customer concerns with confidence and escalate when necessary
* Communicate how alterations can play an important role in perfecting the dress for the customer's event
* Promote all alteration services and personalization options

Requirements:

* High school diploma or equivalent degree
* 1-2 years prior retail experience in an apparel or specialty store environment
* Prior sewing experience required, preferably in bridal and/or special occasion production environment
* Prior experience with computerized POS system is a plus

What We Offer:

* Rewarding environment and competitive pay
* Generous employee discount

Embracing Diversity, Equity, and Inclusion:

At David's Bridal, we strive to build a workforce that is as representative as the customers we serve. We celebrate all forms of diversity and aim to create a culture where all employees feel valued and respected.

Accommodations:

David's Bridal is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process, please contact Human Resources at humanresources@dbi.com or 610.943.6200.

Disclaimer:

The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.

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