Restaurant Operations Manager
3 weeks ago
We are seeking an experienced Restaurant Operations Manager to join our team at A&W Brooklin. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality.
The ideal candidate will have previous experience in a similar role, with a strong background in food service supervision and staff management. You will be responsible for leading a team of 3-4 people, training them on their duties, and monitoring their performance to ensure that they meet our high standards.
Key Responsibilities:
- Establish work schedules and coordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation, and safety procedures
- Hire and supervise food service staff
- Ensure that food and service meet quality control standards
- Prepare budget and cost estimates
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales, and wastage
- Prepare and submit reports
- Prepare food order summaries for the chef
Requirements:
- 1 year to less than 2 years of experience in a similar role
- Degree in Hospitality, Business Administration, or related field (an asset)
- Strong leadership and communication skills
- Ability to work under pressure and meet tight deadlines
- Physically demanding environment, requiring standing for extended periods and walking
Compensation Package:
We offer a competitive salary range of $40,000 - $50,000 per year, depending on experience, as well as benefits such as medical and dental coverage, paid time off, and opportunities for professional development.
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