Care Coordinator

3 days ago


Sydney, Nova Scotia, Canada Lifemark Full time
Customer Service Representative

Lifemark - Feit Physiotherapy - Sydney Clinic is seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our patients and visitors, ensuring a positive and welcoming experience.

Key Responsibilities:
  • Answer telephone calls and greet patients and visitors upon arrival
  • Coordinate patient intake and scheduling of appointments
  • Assist patients with completing paperwork and collecting payment
  • Track coverage for all funding streams and complete data entry and billing
  • Provide administrative support to the Care Coordinator Manager and Clinic Director
Requirements:
  • High School Diploma, G.E.D. or equivalent
  • Excellent customer service skills and telephone etiquette
  • Organizational and multi-tasking skills in a busy and fast-paced work environment
  • Excellent English communication and interpersonal skills
  • Computer savvy and data entry skills in a physiotherapy clinic setting
Why Lifemark?

Lifemark is a dynamic and supportive work environment that offers a competitive compensation package, excellent benefits, and opportunities for growth and development. We are committed to providing exceptional patient care and are seeking a dedicated and passionate individual to join our team.



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