ServiceNow Platform Specialist

1 week ago


Ottawa, Ontario, Canada TEEMA Full time

Job Title: ServiceNow Developer

Job ID: 70825

Location: Ottawa, Ontario

Overview:

The ServiceNow Developer position requires a deep understanding of the ServiceNow platform in the ITSM, CSM, ITOM, and ITBM areas. This role is team-centric and works closely with the implementation team. The Developers are well entrenched within traditional ServiceNow implementations and supporting our Managed Services offerings.

Key Responsibilities:

  1. Customize Incident, Problem, and Change applications using Business Rules, Client scripts, and Workflows.
  2. Create workflows for incident management and Service Requests.
  3. Implement new workflows that use automated processes.
  4. Build custom widgets to meet customer needs.
  5. Design and implement new functionalities using Business Rules, UI Policies, Client scripts, and Access Control Lists.
  6. Customize and create fields and tables as per client requirements.
  7. Configure and create Tables and Update Sets.
  8. Load external data using Import Sets and Transform maps.

Requirements:

  1. ServiceNow Developer certification is preferred.
  2. Experience with ITIL processes and working knowledge of Service Management best practices.
  3. Experience with UI policies, UI Actions, Business Rules, Script Includes, Client Scripts, and workflows.
  4. Experience with ServiceNow ITSM and CSM, including Case, Incident, Problem, and Change Module.
  5. Worked on scoped applications.
  6. Creation and customization in Tables and Applications as per requirement.
  7. Experience in a multi-tenant hosting environment.
  8. Worked on Agile processes.
  9. Experience with Service catalog, Order Guide, Record Producer, and Knowledge Assets creation.
  10. Self-motivated and results-oriented.
  11. Ability to work under tight deadlines and multitasking abilities.
  12. Proficiency in Business Analysis skills.
  13. Superb oral and written communication skills.
  14. Strong customer-facing skills with established consulting acumen.

Salary/Rate Range: $110,000 – $130,000



  • Ottawa, Ontario, Canada Export Development Canada Full time

    Job SummaryExport Development Canada is seeking a highly skilled ServiceNow Platform Engineer to join our Digital & Technology Solutions team. As a key member of our Now Platform Squad, you will be responsible for ensuring a smooth employee experience in all aspects related to the ServiceNow technology.The successful candidate will have a proven track record...


  • Ottawa, Ontario, Canada Export Development Canada Full time

    Job OverviewThe Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following...


  • Ottawa, Ontario, Canada S I Systems Full time

    Job Title: Intermediate ServiceNow DeveloperWe are seeking an experienced Intermediate ServiceNow Developer to join our team at S I Systems. The successful candidate will be responsible for implementing and administering new modules for ITSM, ITOM, and ITAM for a healthcare client.Key Responsibilities:Implement and administer new modules for ITSM, ITOM, and...


  • Ottawa, Ontario, Canada Export Development Canada Full time

    At Export Development Canada, we're looking for a skilled Cybersecurity Platform Specialist to join our Digital & Technology Solutions team. As a key member of our team, you'll be responsible for delivering secure and reliable digital experiences for our customers and colleagues.The successful candidate will have a strong background in ServiceNow ITSM and a...


  • Ottawa, Ontario, Canada Export Development Canada Full time

    Empowering Canadian Businesses through Digital InnovationAt Export Development Canada, we're on a mission to help Canadian businesses succeed in the global marketplace. As a Digital & Technology Solutions (DTS) group, we're driving the development of secure, reliable, and seamless digital experiences for our customers and colleagues.The ServiceNow Platform...


  • Ottawa, Ontario, Canada Export Development Canada Full time

    Senior ServiceNow ITSM Administrator Job DescriptionExport Development Canada is seeking an experienced ServiceNow ITSM Administrator to manage the IT Service Management (ITSM) module and collaborate with cross-functional teams. This role involves product planning, sprint planning, backlog prioritization, and day-to-day ServiceNow activities.Key...

  • Sales Director

    1 month ago


    Ottawa, Ontario, Canada ServiceNow, Inc. Full time

    Transformative Sales Leadership OpportunityServiceNow, Inc. is seeking a visionary Sales Director to spearhead our regional sales efforts. As a key member of our leadership team, you will be responsible for driving rapid new business sales growth, building and executing sales strategies, and developing high-performing sales teams.Key ResponsibilitiesDevelop...

  • ServiceNow Developer

    4 weeks ago


    Ottawa, Ontario, Canada TEEMA Full time $110,000 - $130,000

    Job Title: ServiceNow DeveloperJob ID: #J-18808-LjbffrLocation: Ottawa, OntarioOverview:The ServiceNow Developer is a key member of our team, responsible for designing and implementing new functionalities using ServiceNow's platform. This role requires a deep understanding of the ServiceNow platform in the ITSM, CSM, ITOM, and ITBM areas.Key...


  • Ottawa, Ontario, Canada ServiceNow, Inc. Full time

    About the RoleAs a key leader in our sales organization, you will be responsible for driving rapid new business sales growth in the region. Your role will involve building a team of direct sales executives, developing and executing sales strategies, and actively engaging with territory planning, relationship development, and opportunity development.Key...


  • Ottawa, Ontario, Canada DXC Technology Inc. Full time

    DXC Technology Inc.We are seeking a highly skilled ServiceNow ITOM Expert to join our team at DXC Technology Inc. in Ottawa, Canada.Job Overview:As a ServiceNow ITOM Expert, you will play a crucial role in designing, implementing, and optimizing ServiceNow solutions tailored to address specific business needs.About the Job:This is a full-time position that...


  • Ottawa, Ontario, Canada undisclosed Full time

    About the Role:We are seeking a highly skilled Senior ServiceNow Developer to join our team at undisclosed. As a trusted advisor and technical expert, you will play a key role in guiding our organization through our ServiceNow journey.The successful candidate will have in-depth knowledge of the ServiceNow platform and be able to design, implement, and...


  • Ottawa, Ontario, Canada Jitterbit Full time

    We are seeking a highly skilled Enterprise Integration Specialist to join our team at Jitterbit. As a key member of our sales team, you will be responsible for architecting and providing comprehensive integration strategies for our customers and partners.Key Responsibilities:Collaborate closely with Enterprise Account Executives to develop and implement...


  • Ottawa, Ontario, Canada Jitterbit Full time

    Role OverviewWe are seeking a highly skilled Enterprise Integration Specialist to join our team at Jitterbit. As a key member of our sales team, you will be responsible for architecting and providing comprehensive integration strategies for our customers, partners, and prospects evaluating an integration platform.Key ResponsibilitiesCollaborate closely with...


  • Ottawa, Ontario, Canada Fullscript Full time

    We are seeking a highly skilled Cloud Platform Operations Specialist to join our team at Fullscript, a leading care delivery platform. As a member of our Site Reliability and DevOps division, you will be responsible for ensuring the smooth operation of our software delivery and technical operations.Key Responsibilities:World-Class Developer Experience:...


  • Ottawa, Ontario, Canada 49 Solutions Full time

    About 49 SolutionsWe are a leading organization providing innovative solutions to complex IT challenges.Salary Range$90,000 - $120,000 per annum, depending on experience.Job SummaryWe are seeking an experienced IT Professional to join our team as a Platform Analyst. The successful candidate will have a solid foundation in IT analysis and a passion for...


  • Ottawa, Ontario, Canada Artech LLC Full time

    We are seeking an experienced Infrastructure Specialist Platform Engineering Services to lead the installation, integration, configuration, and maintenance of Citrix XenApp 6 or later. This contract and hybrid role involves working with Client and LPAR, hosting Windows servers (2008 or later) and AIX servers (Version 7 or later) using VPNs and firewalls.Key...

  • Software Engineer

    5 days ago


    Ottawa, Ontario, Canada National Research Council Canada Full time

    Transforming Research into InnovationWe are seeking a skilled Senior Developer/Analyst to join our team at the National Research Council of Canada (NRC). As a key member of our Information Systems team, you will play a crucial role in designing, developing, and enhancing Microsoft cloud platforms and related applications.About the RoleThis position is part...


  • Ottawa, Ontario, Canada Fullscript Full time

    Platform Reliability and DevOps EngineerAt Fullscript, we're committed to making optimal care easy for everyone. Our care delivery platform enables health practitioners to design personalized health plans, provide support and education tools, and effortlessly prescribe and manage the use of healthcare's best supplements. We're looking for a skilled DevOps...


  • Ottawa, Ontario, Canada House of Commons (Canada) Chambre des communes (Canada) Full time

    Job Title: Analyst, MonitoringJob Summary: We are seeking a highly skilled Analyst, Monitoring to join our team responsible for round-the-clock monitoring of the IT infrastructure, facilities, and devices critical to the functioning of the House of Commons.Key Responsibilities:Active monitoring, troubleshooting, and incident management across various...


  • Ottawa, Ontario, Canada S I Systems Full time

    Senior Integration SpecialistS I Systems is seeking a Senior Integration Specialist to lead a migration and configuration project for an Enterprise Service Bus (ESB) platform.A leading public sector client requires a Senior Integration Specialist to oversee the migration of existing ESB services from IBM WebSphere Message Broker (WMB) and IBM Integration Bus...