Customer Experience Specialist
3 weeks ago
Customer Service Role Overview
At Savers, we're seeking talented individuals to join our team as Customer Service Associates. These dynamic roles involve creating an exceptional experience for our customers, donors, and colleagues.
Key Responsibilities:
- Deliver outstanding customer service, ensuring a positive experience for every customer interaction.
- Foster a welcoming environment, encouraging customers to explore our stores and discover unique treasures.
- Support donors by providing a seamless drop-off experience, answering questions, and addressing concerns.
- Collaborate with colleagues to maintain a well-organized store environment, promoting efficient operations and excellent customer service.
What You'll Get:
- A comprehensive onboarding program, equipping you with the skills and knowledge to excel in your role.
- Ongoing training and development opportunities, helping you grow professionally and personally.
- A supportive team environment, encouraging collaboration, and open communication.
- A range of benefits, including comprehensive extended health care plans, company-paid life and AD&D insurance, and a Group Registered Retirement Savings Plan (RRSP).
About Savers
Savers is a purpose-driven company, championing reuse and inspiring a future where second-hand is second nature. With a strong commitment to fair and accessible employment practices, we strive to create an inclusive work environment that values diversity and promotes equal opportunities.
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