Account Executive

2 weeks ago


Guelph, Ontario, Canada Rahr Corporation Full time
About the Role

Rahr Corporation is seeking a highly skilled Sales Manager to join our team. As a Sales Manager, you will be responsible for managing and nurturing relationships with customers, driving year-over-year growth in an assigned book of business and territory.

Key Responsibilities
  • Account Management: Manage assigned book of business through relentless sales activity, pursuing opportunities to sell malt, hops, and brewing ingredients to meet designated quotas, leveraging strategic pricing initiatives.
  • Customer Relationship Building: Build and maintain expert-level knowledge of assigned territory through regular and thorough customer business reviews designed to build and maintain deep relationships in the market, ensuring tailored solutions are prioritized for all customers.
  • Contract Negotiation: Partner with leadership on escalated customer scenarios, creating strong value proposition pitch to customers, and evaluating contract opportunities.
  • Pre-Call Planning and Follow-Up: Conduct holistic pre-call planning for account reviews and promptly complete all post-call follow-up items, including quote processing, maintaining current production volume numbers, updating contract forecasts, and verifying accuracy of all data within the CRM for assigned accounts.
  • Margin Contribution: Drive book of business margin contribution both within the defined product categories of the company commercial sales cycle priorities and across all other product categories.
  • New Business Development: Identify new business opportunities and expand the customer base within the market.
  • Market Research: Gather pertinent industry and competitive data to keep the company informed of new sales opportunities and competition within the company's market, including changes in competitors' selling policies, customer acquisition efforts, services, and prices offered.
  • Product Knowledge
  • Industry Events: Identify and participate in industry events, trade shows, and beer festivals where a positive impact could be made with customer acquisition and or customer retention.
  • Customer Service Support: Provide support and communication to the Customer Service team on sales initiatives, new products, and regional intel to help encourage organic upselling and identification and escalation of new opportunities within the Customer Service team.
  • Sales and Marketing Tools: Partner on the development of effective sales and marketing tools as needed and leverage said materials to drive sales.
  • Customer Maintenance: Assist with ongoing customer maintenance activities, including payment collection and terms reviews, as needed.
  • Expense Reporting: Track and submit accurate expense reports in a timely manner, ensuring company policies are consistently followed.
  • Collaboration and Improvement Initiatives: Collaborate cross functionally to develop and implement action plans for improvement initiatives and execute and support new projects.
Requirements
  • Education: Bachelor's degree in business administration, marketing, or related field preferred or equivalent sales experience.
  • Experience: At least 2 years' sales experience with the types of products offered and typical business to business operations.
  • CRM Knowledge: Working knowledge of customer relationship management systems preferred.
  • Industry Experience: Experience working within the fermented beverage industry preferred.
  • Travel: Out of region travel up to 20% of the time (region dependent). Local market travel up to 50% of the time (up to 100-mile radius).
Knowledge, Skills, and Abilities
  • Negotiation Skills: Basic negotiation skills and experience with value selling, including the ability to translate unique product features into value proposition statements.
  • Proactivity and Self-Motivation: Proactive and self-motivated with the ability to work independently and in a team environment to meet goals, and consistently take a positive and professional approach.
  • Business Acumen and Customer Service: Proven business acumen and customer service skills with the ability to effectively communicate with internal and external stakeholders, ensuring clear communication is prioritized to address customer needs and align strategies.
  • Relationship and Networking Skills: Strong relationship and networking skills with the proven ability to perceive the needs of potential customers through conversational interaction and assist with translating those needs into reality.
  • Goal-Oriented and Competitive: Goal-oriented, competitive, and committed to the company and its services with the ability to confidently engage with new people to build relationships.
  • Administrative Skills: Strong administrative skills and attention to detail to effectively maintain records, handle customer requests, and clearly communicate instructions to other departments.
  • Product and Service Knowledge: Commitment to building product and service knowledge internally and within the marketplace to ensure a thorough understanding of the company's portfolio and the potential needs of customers in targeted industries.
  • Problem-Solving: Proven problem solver that can successfully and efficiently identify and solve problems by gathering and analyzing information and recommending alternative solutions.
  • Speed, Agility, and Accountability: Demonstrated ability to act with speed, agility, and accountability to drive desirable outcomes and meet deadlines.
  • Open to Feedback and Coaching: Open to feedback and coaching with a willingness to learn new methods and procedures.
  • Team Player: Proven team player with integrity and concern for the quality of the company's services and employees.
  • Ability to Work Under Pressure: Ability to work well under pressure, successfully navigate ambiguity and succeed in a rapidly changing, fast-paced, often unpredictable environment with multiple competing priorities.
Benefits and Perks
  • Competitive Base Salary
  • Life Focused Benefits
  • Extended Medical Benefits
  • Dental and Vision Programs
  • Generous PTO
  • 12 Paid Company Holidays
  • Parental Leave
  • Stability and Backing of a 177-year-old Family Owned and Operated Company


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