Capital and Maintenance Program Specialist

4 weeks ago

Toronto, Ontario, Canada TORONTO HYDRO Full time
Capital and Maintenance Program Analyst

The Capital and Maintenance Program Analyst plays a critical role in ensuring the effective business operations of Toronto Hydro's Capital and Maintenance programs. This position is responsible for supporting the end-to-end delivery of an outsourced portfolio of the organization's customer connection program.

Key Responsibilities:
  • Support the management of contractor performance to ensure timely and cost-effective project delivery.
  • Liaise with internal and external stakeholders to facilitate the successful coordination and delivery of projects and programs.
  • Review system-level electrical and civil design drawings for conformance to technical standards and constructability.
  • Perform monthly and ad-hoc billings for external vendors.
  • Participate in field reviews of design drawings and construction activities, including safety audits.
  • Analyze gaps and trends for various projects and programs, determining and addressing root causes.
  • Facilitate external and internal meetings to ensure effective communication and collaboration.
  • Prepare reports on project and program status and outcomes.
  • Lead and participate in process improvement initiatives and process mapping.
  • Participate in corporate-wide initiatives to support the overall business strategy.
  • Coordinate with customers on timelines and deliverables involved in a project.
Requirements:
  • Bachelor's degree in Engineering (Electrical Engineering preferred).
  • Three to five years of experience in data analysis, gap analysis, and reporting results.
  • Three to five years of experience in business process redesign, analysis for business projects, identification of areas for improvement, and development of new initiatives.
  • Two or more years of experience in a construction project environment is preferred.
  • Excellent verbal and written communication skills.
  • Results-driven and excellent attention to detail.
  • Able to prioritize and manage multiple projects and tasks to meet deadlines.
  • Able to proactively flag at-risk areas of business based on analysis of data and Key Performance Indicators (KPIs).
  • Project/program management experience is preferred.
  • Project Management Professional (PMP) designation is an asset.
  • Excellent analytical and business solution development skills, including the ability to function effectively in a dynamic environment.
  • Class G license is preferred.
  • Familiarity with SAP enterprise modules is an asset.
  • Proficient in the use of Microsoft Office applications, including advanced working knowledge in MS Excel and MS Word.
  • Experience with process mapping and procedure writing.
  • Ability to develop dependable feedback systems and tracking.
  • Business and strategic thinking acumen.

Toronto Hydro has introduced a Hybrid Work Arrangement, allowing for remote work up to three days per week, based on business needs. Employees are expected to live in Ontario and within reasonable commuting distance of the office.

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