Restaurant Operations Manager

1 week ago


Lloydminster, Canada A&W Restaurant Full time

The A&W Restaurant is seeking a skilled and experienced Restaurant Operations Manager to lead our team in delivering exceptional customer experiences and driving business results. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring seamless execution of our service standards, and fostering a positive work environment.

About the Role:

We are looking for a seasoned professional with a proven track record in managing restaurant operations, including staff supervision, inventory control, and cash handling. Your expertise in budgeting, forecasting, and cost control will enable us to optimize our resources and maximize profits. Additionally, your excellent communication skills will facilitate effective collaboration with our team members, suppliers, and customers.

Key Responsibilities:
  • Staff Management: Supervise and motivate a team of over 20 employees, providing guidance, coaching, and performance feedback to ensure they meet our high service standards.
  • Inventory Control: Manage inventory levels, ordering supplies, and maintaining accurate records to minimize waste and optimize stock levels.
  • Cash Handling: Handle cash transactions, manage cash float, and maintain accuracy in reporting sales and expenses.
  • Budgeting and Forecasting: Develop and implement budgets, forecasts, and action plans to drive business growth and profitability.
  • Customer Service: Ensure exceptional customer experiences through proactive problem-solving, efficient service delivery, and positive interactions with guests.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: At least 2 years of experience in a similar role within the food services industry.
  • Skills: Excellent communication, leadership, and problem-solving skills; ability to work under pressure and meet deadlines.
Benefits:
  • Salary: $120,000 - $150,000 per year, depending on experience.
  • Dental Plan: Comprehensive dental coverage for you and your family.
  • Health Care Plan: Access to a range of medical benefits, including health insurance and wellness programs.
  • Vision Care Benefits: Coverage for eye exams, glasses, and contact lenses.
  • Bonus: Eligible for annual bonuses based on individual and team performance.
  • Life Insurance: Basic life insurance coverage.
Location:

This position is located in an urban area, close to public transportation and amenities.

Language:

English is the primary language used in this role, with occasional French required for interacting with some staff members and customers.



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