Rural General Merchandise Retail Manager Position

24 hours ago

Winnipeg, Manitoba, Canada Northern NorthMart Full time

Job Type: Full-time

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Salary: $65,000 - $85,000 per year

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We are seeking a highly motivated and experienced Retail Department Manager to join our team at Northern/NorthMart. As a key member of our store management team, you will be responsible for the day-to-day operation of the General Merchandise Department.

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Responsibilities:

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  • Provide exceptional customer service and deliver on the Value Offer.">
  • Monitor and adjust customer service levels as needed.">
  • Deal with customer complaints and requests quickly and effectively.">
  • Address and respond to all customer inquiries.">
  • Ensure an enjoyable shopping experience for customers.">
  • Schedule staff to maximize customer service and fulfill business needs.">
  • Manage the General Merchandise Department to maximize sales and grow profits.">
  • Develop departmental business plans to meet or exceed sales and gross profit goals.">
  • Meet or exceed daily operating disciplines, ensuring shelves are filled and the department is clean and presentable.">
  • Provide regular input to Sales Development Team on sales trends and new wanted items.">
  • Fully support and participate in all seasonal, promotional merchandising, advertising campaigns and P.O.P strategies.">
  • Complete weekly competitor price checks to protect competitive position.">
  • Order product according to planned time lines.">
  • Follow Markdown guidelines on aged product for both Hard Lines and Soft Lines.">
  • Monitor gross profit, investigate, and address variances.">
  • Oversee the correct cost landing of all invoices and adjust retail prices to maintain gross profit margins.">
  • Ensure daily operating disciplines are consistently met.">
  • Maintain stock areas, merchandise displays, and fixtures are clean and in good order.">
  • Ensure product is correctly inspected, dated, stored, and rotated when received.">
  • Ensure product is packaged and priced according to company standards.">
  • Maintain equipment and fixtures as directed by the manufacturer and Facility Maintenance.">
  • Follow merchandise guidelines for all GM plan-o-grams.">
  • Protect company assets: maintain and control inventories.">
  • Maintain 53-week file and records.">
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Requirements:

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  • A minimum of two years of experience in a high-volume grocery/retail environment.">
  • Strong customer service skills.">
  • Record of bottom-line and sales results in previous roles.">
  • Ability to interpret a variety of instructions both verbally and orally.">
  • Computer knowledge of Excel and Outlook.">
  • Strong knowledge of grocery operating principles.">
  • Exceptional analytical, problem-solving, and decision-making skills with a high attention to detail.">
  • Proven organizational, planning, and prioritizing skills.">
  • Excellent written and verbal communication, interpersonal skills, and superior customer service skills.">
  • Must have the ability and desire to develop an in-depth understanding of Northern/NorthMart customers.">
  • Demonstrates a personal and enthusiastic commitment to Northern/NorthMart's vision, mission, values, and strategies.">
  • Highly motivated and adventurous with an appreciation for small-town life in a culturally diverse setting considered an asset.">
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Benefits:

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  • Competitive salary range ($65,000 - $85,000 per year)">
  • Comprehensive benefits package">
  • Allowances for both food and accommodation">
  • Paid training">
  • Career advancement opportunities">
  • Excellent compensation package tailored to your qualifications and experience">
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About Us:

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Northern/NorthMart is proud to serve and support communities in Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food, and our goal is to be the best local shopping choice for everyday household and local lifestyle needs.

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Why Work with Us?

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We put our full support, including first-rate training, behind you. Many of our most successful operators worked their way up through our stores. If you are ready for adventure and hungry for a meaningful, wide-open career, take a look at what we have to offer.

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Relocation Arrangements:

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Candidates must be willing to relocate to multiple markets in the northmost regions of Alberta, Manitoba, Ontario, Saskatchewan, Quebec, Nunavut, and Northwest Territories. Relocation arrangements will be made and paid for by The North West Company.

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