Lead Retail Sales Manager for Fast-Paced Retail Environment

4 weeks ago


Chilliwack, Canada Close To Home Grocery & Deli Full time

We are seeking an experienced Lead Retail Sales Manager to join our Close To Home Grocery & Deli team at our retail store. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of retail salespersons and sales clerks.

Estimated Salary: $40,000 - $60,000 per year

Company Overview: Close To Home Grocery & Deli is a retail business that prides itself on providing excellent customer service and a wide range of products to our customers. Our team is dedicated to making our store a welcoming and enjoyable place to shop.

Job Description: As a Lead Retail Sales Manager, you will be responsible for:

  • Assigning sales workers to duties and ensuring that they have the necessary training and support to succeed
  • Ordering merchandise and managing inventory to meet customer demand
  • Authorizing returns and resolving customer complaints in a fair and timely manner
  • Establishing work schedules and managing the day-to-day operations of the store
  • Selling merchandise and promoting products to customers
  • Preparing reports on sales volumes, merchandising, and personnel matters
  • Resolving issues that may arise, including customer requests, complaints, and supply shortages
  • Organizing and maintaining inventory and ensuring that the store is always well-stocked
  • Supervising and coordinating the activities of workers and providing guidance and support as needed

Required Skills and Qualifications: To be successful in this role, you will need:

  • 7 months to less than 1 year of experience in a retail setting
  • Secondary (high) school graduation certificate
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and make decisions quickly
  • Flexibility and willingness to work a variety of shifts, including evenings and weekends

Benefits: As a member of our team, you will enjoy:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A stable and supportive work environment
  • Relocation costs covered by the employer

Others: This is a great opportunity for someone who is passionate about retail and customer service. If you are a motivated and organized individual who enjoys working in a fast-paced environment, we encourage you to apply.


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