Quality Assurance Specialist
3 hours ago
Quality Assurance Analyst
We are seeking a detail-oriented and analytical Quality Assurance Analyst to join our team at goeasy Ltd. As a Quality Assurance Analyst, you will play a critical role in ensuring the quality of our products and services, and contributing to the company's mission to provide everyday Canadians with access to credit.
Key Responsibilities:
- Conduct quality control audits to ensure compliance with company policies and procedures
- Provide actionable data to internal support groups to inform business decisions
- Collaborate with team managers to identify training needs and develop solutions
- Assist in the implementation of new policies and procedures
- Prepare and analyze internal and external reports for management review
Requirements:
- Strong analytical and problem-solving skills
- High level of computer literacy, with intermediate to advanced skills in Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to work under pressure and in a fast-paced environment
- Strong attention to detail and organizational skills
Working Conditions:
Our office hours are 8:30 am to 5:00 pm, Monday to Friday. We are a dynamic and growing company, and we are committed to providing a positive and inclusive work environment.
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