Dynamics Support Specialist for InterEx Group

1 week ago


Canada InterEx Group Full time

About the Role:

InterEx Group is seeking a highly skilled Dynamics Support Specialist to join their team on a contract basis. This is a long-term project that offers an exciting opportunity to work with a large Dynamics 365 CRM programme being rolled out across multiple entities in North America.

About the Project:

The successful candidate will be responsible for troubleshooting and supporting D365 CE systems, ensuring seamless integration and optimal performance. With a strong focus on customer satisfaction, this role requires excellent communication and problem-solving skills.

Responsibilities:

  • Provide timely and effective support for D365 CE issues, working closely with cross-functional teams
  • Troubleshoot complex technical problems, identifying root causes and implementing solutions
  • Collaborate with developers, business analysts, and other stakeholders to ensure system integrity and quality
  • Document and maintain accurate records of support activities, incidents, and resolutions
  • Maintain up-to-date knowledge of D365 CE features, best practices, and industry trends

Requirements:

  • 5+ years of experience as a D365 CE Consultant or similar role
  • Strong understanding of D365 CE architecture, configuration, and customization
  • Excellent troubleshooting and problem-solving skills, with ability to identify root causes
  • Effective communication and collaboration skills, with experience working with diverse stakeholders
  • Ability to work independently and as part of a team, with flexibility to adapt to changing priorities

Benefits:

As a Dynamics Support Specialist at InterEx Group, you will enjoy a competitive salary range of $90,000 - $110,000 per annum, depending on experience. You will also have the opportunity to work with a talented team, develop your skills, and contribute to the success of a leading organization in the industry.

About InterEx Group:

InterEx Group is a dynamic company that specializes in delivering high-quality services and solutions to clients across various industries. Our team is passionate about innovation, excellence, and customer satisfaction, and we are committed to creating a positive impact in our community.



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