Senior HR Consultant Labour Relations

2 days ago

Old Toronto, Ontario, Canada City of Toronto Full time
Job Title: Senior HR Consultant Labour Relations

As a Senior HR Consultant Labour Relations with the City of Toronto, you will play a critical role in providing expert advice and support to various levels of management within a selected portfolio of client divisions. Your primary responsibilities will include managing the grievance process, advising on the interpretation and application of collective agreements, investigations, and disciplinary actions, as well as providing labour relations services to a portfolio of divisions.

Key Responsibilities:
  • Provide senior-level consultation, interpretation, and direct employee and labour relations services to a portfolio of divisions regarding collective agreements, investigations, and disciplinary action, the Labour Relations Act, and other related legislation.
  • Conduct thorough, effective grievance investigations by conducting interviews to obtain documentary and other factual data, as well as managing and attending grievance hearings and arbitrations.
  • Provide detailed research and analysis for collective agreement negotiations and participate directly in the collective bargaining process.
  • Mentor and coach consultants and support staff by providing leadership, developing recommendations, implementing solutions, and ensuring quality in service delivery.
  • Represent the Employee Relations team on task forces, corporate initiatives, committees, grievance arbitrations, and other human resource issues.
  • Develop and implement recommendations regarding compliance with collective agreement interpretation and administration, employment law, technical training design requirements, etc.
  • Provide quality control for work planning and develop work objectives based on Employee & Labour Relations goals and client needs.
Requirements:
  • Post-secondary education in a related area, CHRP designation, Master of Industrial Relations (MIR), and/or JD/LLB, or a combination of education, training, and extensive relevant experience in a similar role.
  • Extensive experience and expertise with labour relations issues specific but not limited to grievances, collective bargaining, negotiations, and dispute resolution, union relations, and policy guidance in a major, multi-union public or private sector organization.
  • Extensive experience interpreting, applying, and administering collective agreements.
  • Highly developed supervisory and counselling management skills in relation to labour relations techniques, best practices, and the resolution of workplace issues with the ability to effectively develop and cultivate productive working relationships with staff at all levels of the organization, including Legal and union officials.
  • Progressive experience with private and/or public labour negotiations at the bargaining table, including costing and drafting collective agreement proposals and language.
  • Ability to exercise judgement and discretion and apply a broad perspective requiring an integrated knowledge of human resource management, related disciplines, and business processes.
  • Excellent presentation and strategic communication skills and ability to effectively communicate to different level stakeholders and clients, both orally and in writing.
  • Ability to effectively communicate and collaborate with union officials in consultations, grievance handling, and collective bargaining.
  • Strong ability to identify business needs and opportunities for change/improvement as well as initiating, coordinating, and managing the implementation of solutions and preventive measures to potential issues.
  • Ability to maintain accurate, detailed documentation and records, both electronically and in hard copy.
  • Strong organizational skills with the ability to manage competing interests in a fast-paced, customer service-oriented environment.
  • A thorough knowledge of employment and related legislation (e.g., Ontario Labour Relations Act, Occupational Health and Safety Act, Workers Safety and Insurance Act, Human Rights Code, Employment Standards Act), equity principles, contractual obligations, and sound human resource practices.
  • Ability to travel to various locations within the City of Toronto, as required.
Equity, Diversity, and Inclusion:

The City of Toronto is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City's commitment to employment equity.

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