Onboard Train Attendant

2 weeks ago


Vancouver, British Columbia, Canada Rocky Mountaineer Full time

Welcome to Rocky Mountaineer

We are seeking exceptional individuals to join our team as Servers onboard the Rocky Mountaineer, a luxurious passenger train traveling through the Canadian Rockies.

As a Server, you will provide world-class service to our guests, ensuring a memorable experience as they travel through breathtaking scenery.

You will work in a fast-paced environment, providing beverage, meal, and snack services according to established procedures.

This role requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Key Responsibilities

  1. Provide exceptional customer service to guests onboard the train.
  2. Prepare and deliver beverage, meal, and snack services in accordance with established procedures.
  3. Maintain a clean and safe work environment, adhering to all health and safety standards.
  4. Collaborate with colleagues to ensure seamless service delivery.

Requirements

  1. Serving It Right (SIR) certification required.
  2. Fluency in English language.
  3. Proficiency in Mandarin, German, Spanish, and French considered an asset.
  4. Previous experience in a full-dining establishment desired.

Working Environment

  1. Ability to work consecutive long days (10+ hours).
  2. Willingness to travel away from home base for up to 4 - 6 days at a time.
  3. Must be able to lift and carry up to 50 pounds.

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