Store Operations Manager

2 days ago


Old Toronto, Canada Natural Factors Full time

About the Role

We are seeking a seasoned retail leader to join our team as an Area Director. This is an exciting opportunity for a motivated individual to manage daily store operations, lead a high-performing team, and drive customer engagement in a fast-paced retail environment.

Key Responsibilities

  • Team Leadership: Cultivate a high-performance team by utilizing your leadership skills to drive employee engagement and excellence in service delivery.
  • Store Performance: Optimize store performance by managing employee schedules, time-off requests, and ensuring optimal coverage on the sales floor and back of house.
  • Customer Experience: Lead efforts to deliver exceptional customer experiences through effective training and coaching of employees.

Requirements

  • Retail Leadership Experience: 7-10 years of experience in retail leadership roles with a minimum of 5 years in a leadership position; bachelor's degree or equivalent required.
  • Business Acumen: Strong business acumen, including analysis of performance reports, tracking metrics, and using data to enhance processes.
  • Technical Skills: Proficiency in digital programs and technology, with ability to adapt quickly to new tools and systems.
  • Communication Skills: Excellent communication and interpersonal skills, with ability to work effectively with cross-functional teams.

What We Offer

  • Competitive Salary: $80,000 - $120,000 per annum, depending on experience.
  • Benefits Package: Comprehensive benefits package, including health, dental, and vision insurance, as well as retirement savings plan.
  • Professional Development: Opportunities for professional growth and development, including training and mentorship programs.
  • Flexible Schedule: Varying hours, including weekends and holidays, to accommodate operational demands.

Why Join Us?

  • Be Part of a Dynamic Team: Contribute to a collaborative and dynamic work environment that values teamwork, creativity, and customer service.
  • Growth Opportunities: Enjoy opportunities to learn, lead, and advance your career while introducing our brand to the Toronto community.


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