Retail Store Leadership Expert

2 weeks ago


Halifax, Nova Scotia, Canada ARCTERYX Full time

Company Overview

At ARCTERYX, we're committed to delivering exceptional guest experiences. As a leader in the retail industry, we're seeking a highly skilled Assistant Store Manager to join our team.

Salary

We offer a competitive salary of $65,000 - $80,000 per year, based on experience and location.

Job Description

The Assistant Store Manager plays a key role in leading a high-performing team, delivering best-in-class guest experiences, and driving sales growth. Key responsibilities include:

  • Leading a team in alignment with the company's vision, purpose, and values
  • Oversight and leadership of the store floor, focusing on five key pillars: experience, product, community operations, and people
  • Supporting and leading the training and coaching of a high-performing team through the Arc'teryx Guest Journey and commitment to best-in-class guest experience
  • Coaching in the moment and empowering the team to self-lead through development plans and training opportunities
  • Identifying and developing a store leadership talent pipeline in partnership with the Store Manager
  • Overseeing the entire employee experience from onboarding through offboarding, including hiring, training, developing, performance management, and termination
  • Committing to and delivering on bold objectives both in-store and in the community
  • Building brand presence and guest loyalty by upholding the company's mission and values
  • Championing floor leadership and exceptional guest experience by leading from the floor 5 days a week
  • Empowering the team to use their best judgment in all guest service matters

Required Skills and Qualifications

To succeed in this role, you'll need:

  • 2-3 years of leadership and retail management experience
  • Dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain, and develop future leaders
  • An entrepreneurial spirit and continuous evolution to achieve great results
  • A passion for service and delivering an exceptional experience for guests
  • Proven financial acumen, including budgeting and forecasting sales, gross margin, expense control, and net profit
  • The ability to set a clear vision, align the team around common goals, and foster commitment to these objectives
  • Effective balancing of autonomy and collaboration
  • An unwavering commitment to doing what is right
  • Strong written and verbal communication skills
  • Excellent time management and problem-solving abilities

Benefits

We offer a range of benefits, including:

  • A competitive salary and bonus structure
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Opportunities for professional development and growth
  • A dynamic and inclusive work environment

Others

Please note that availability may be required outside of regular working hours, including evenings, weekends, and holidays, particularly during peak periods such as Black Friday. We are an equal opportunities employer and welcome applications from diverse candidates.



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