Visionary Leader for Financial Services Web Experience

3 days ago


Vancouver, British Columbia, Canada Tbwa ChiatDay Inc Full time

At Oliver, we are seeking a visionary Director of Product Design to define and drive the client experience for a financial services website. This exciting opportunity requires a dot com expert who understands the customer POV on an enterprise website and can guide its future state through data, best practices, and innovative concepts.

About the Role:

The Director of Product will blend visionary and tactical skills, with a need to design prototypes while also setting high-level direction. As a leader by nature with deep design and CX knowledge, this person will be responsible for roughly 75% strategy and 25% hands-on work. The ideal candidate will synthesize competitive analysis and customer feedback to craft a frictionless web experience, interface with C-suite to articulate dot com vision, and advocate for seamless experience that outperforms the competition.

Key Responsibilities:
  • Designing prototypes to set direction and gain buy-in
  • Synthesizing competitive analysis and customer feedback
  • Crafting a frictionless web experience
  • Articulating dot com vision and advocating for seamless experience
  • Leading discussions to gain alignment among cross-functional teams

We estimate the salary for this role to be around $140,000 per year, based on the location and industry standards. Our company values shape everything we do: Be Imaginative to push the boundaries of what's possible, Be always learning and listening to understand, and Be actively pro-inclusive and anti-racist across our community, clients, and creations. We are an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential.

Requirements:
  • Desire to immerse yourself in the client's business products and model
  • Experience working on enterprise-level websites
  • Global brand experience a plus

We're proud to be part of The Brandtech Group, which has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. If you are a leader with deep design and CX knowledge, looking for a challenging role that aligns with your values, please consider applying.



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