Customer Service Representative

3 weeks ago


Yellowknife, Northwest Territories, Canada Aplin Full time

The ideal candidate will possess excellent communication skills, both written and verbal. As a Receptionist for Aplin, this role requires a high level of organization, with the ability to multitask and prioritize tasks efficiently. Key responsibilities include greeting visitors, directing them to relevant contacts or service areas, and providing basic information to clients and the public.

Key Responsibilities
  • Greet and direct visitors to relevant contacts or service areas.
  • Provide basic information to clients and the public.
  • Operate a switchboard or telephone system, recording and relaying information as needed.
  • Schedule and confirm appointments, ensuring timely and efficient communication.
  • Perform various clerical duties, including data entry, and provide exceptional customer service.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a similar role.
  • Excellent oral and written communication skills.
  • Efficient interpersonal and time management skills.

Aplin values a team-oriented and organized individual who can effectively manage multiple tasks and priorities. If you possess these skills and are interested in joining our team, please submit your application.



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