Territory Sales Manager

1 month ago


Mississauga, Ontario, Canada Guest Supply Canada Full time
Job Title: Territory Sales Manager

Guest Supply Canada, a leading global manufacturer and distributor to the Travel and Leisure industry, is seeking a Territory Sales Manager to join our team. As a Territory Sales Manager, you will be responsible for promoting our products and services by building relationships with new and existing customers in the Hotel and Lodging Industry.

Key Responsibilities:
  • Develop and execute strategic account plans to achieve profitable sales growth within assigned territory.
  • Maintain and identify new sales opportunities by evaluating customer needs and analyzing market trends.
  • Make sales calls and presentations to develop and maintain a solid customer relationship to generate sales and category penetration.
  • Ensure existing customers are compliant with Brand standards of their flag and Guest Supply captures 85% of the Market basket of sales for each customer.
  • Possess strong negotiation skills and ability to manage and maintain profitable margins.
  • Leverage product knowledge, ROI, sales technology tools, and sales training resources to effectively target new prospects and opportunities.
  • Be informed of market conditions, product innovations, and competitor's products and sales; share information with customers as part of value-added services provided.
  • Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience.
  • Regularly communicate with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes, and new opportunities.
  • Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation.
  • Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms.
  • Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer.
  • Gain new Accounts within the territory, and responsible for all account management and customer service responsibilities.
  • Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc.
  • Coordinate with other departments as appropriate to meet or exceed customer expectations.
  • Accurately forecast sales results and trends for a specific territory.
  • Demonstrate commitment to continuous learning to optimize performance and career growth.
  • May be required to work non-traditional hours, while also providing a level of individual autonomy to support and successfully meet customer needs.
  • Track activities and results, collaborate on opportunities, and champion the team selling process through use of Salesforce (Sysco's CRM tool).
  • Take a proactive approach to owning learning / development and actively participate in large group, district, and specialized training and programs to sharpen consultative selling skills and product knowledge.
  • Perform other duties as assigned.
Qualifications/Skills/Job Requirements:
  • Must reside in Calgary, Alberta.
  • Minimum 2 years or more of sales experience required, with a proven record of sales success and history of accomplishments.
  • Experience in hospitality or supply/distribution sales preferred.
  • Experience in relationship sales managing new and existing customer opportunities and up-selling preferred.
  • Experience with trip planning, territory routing, and account prioritization preferred.
  • Completion of post-secondary education or equivalent experience.
  • Professional salesperson with proven ability to cultivate relationships and grow sales.
  • Strong financial acumen and ability to properly plan and execute business plans.
  • Demonstrated skills in the area of consultative selling, networking, and negotiations.
  • Business and restaurant operations acumen to manage sophisticated customers.
  • Strong interpersonal skills and ability to work with and influence a variety of key stakeholders.
  • Ability to express information in terms of profit and loss, food cost, and expense ratio.
  • Strong communication skills: ability to effectively communicate with internal and external teams.
  • Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time.
  • Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth.
  • Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data.
  • Proactive, self-directed, with the ability to structure a weekly schedule to be successful.
  • Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook).
  • Valid driver's license in good standing with access to a vehicle is required.
  • Demonstrate a high level of business acumen and interpersonal savvy.

We offer a comprehensive benefits package, including health and dental, health care spending and wellness accounts, short-term and long-term disability, life insurance, voluntary optional insurance, parental leave plan, company pension plan, group RRSP & TFSA, employee and family assistance, stock purchase plan, Maple Virtual Care, unlimited online learning, Sysco product discounts, preferred vendor discounts, and colleague resource groups.



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