Incident and Problem Management Specialist
4 days ago
The Incident and Problem Management Specialist plays a crucial role in ensuring the smooth operation of our IT services. This position is responsible for managing and governing the incident and problem management process, ensuring that the right resources are allocated to restore normal service levels following an event.
Key Responsibilities:- Coordinate incident and problem management processes to minimize downtime and ensure service restoration
- Collaborate with cross-functional teams to identify and resolve root causes of incidents and problems
- Develop and implement process improvements to enhance service quality and efficiency
Why this role matters: As an Incident and Problem Management Specialist at Definity Financial, you will have the opportunity to make a significant impact on our organization's ability to deliver high-quality services to our customers. Your expertise will help us to identify and resolve issues quickly, ensuring that our services are always available and reliable.
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Incident Resolution and Problem Solving Expert
2 weeks ago
Toronto, Ontario, Canada Definity Financial Full timeJob DescriptionThe Incident and Problem Management Specialist plays a crucial role in ensuring the smooth operation of our IT services at Definity Financial. This position is responsible for managing and governing the incident and problem management process, which is based on ITIL best practices.Key Responsibilities:Coordinate the right resources to restore...
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Incident Resolution and Problem Solving Expert
2 weeks ago
Toronto, Ontario, Canada Definity Financial Full timeJob DescriptionThe Incident and Problem Management Specialist plays a crucial role in ensuring the smooth operation of our IT services at Definity Financial. This position is responsible for managing and governing the incident and problem management process, which is based on ITIL best practices.Key Responsibilities:Coordinate the right resources to restore...
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Incident Management Specialist
4 days ago
Toronto, Ontario, Canada Definity Financial Full timeJob DescriptionThe Incident and Problem Management Specialist plays a critical role in ensuring the smooth operation of our IT services. This position is responsible for coordinating the restoration of normal service levels following an event that disrupts our systems.Key Responsibilities:Manage and govern the incident and problem management...
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Incident Management Specialist
3 days ago
Toronto, Ontario, Canada Definity Financial Full timeJob DescriptionThe Incident and Problem Management Specialist plays a critical role in ensuring the smooth operation of our IT services. This position is responsible for coordinating the restoration of normal service levels following an event that disrupts our systems.Key Responsibilities:Manage and govern the incident and problem management...
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IT Service Management Analyst
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Toronto, Ontario, Canada Metrolinx Full timeAbout the RoleWe are seeking an experienced IT Service Management Analyst to join our team at Metrolinx. As an IT Service Management Analyst, you will play a critical role in ensuring the effective management of IT services and the delivery of high-quality service to our customers.Key ResponsibilitiesDevelop and maintain IT service management processes and...
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IT Service Management Analyst
2 weeks ago
Toronto, Ontario, Canada Metrolinx Full timeAbout the RoleWe are seeking an experienced IT Service Management Analyst to join our team at Metrolinx. As an IT Service Management Analyst, you will play a critical role in ensuring the effective management of IT services and the delivery of high-quality service to our customers.Key ResponsibilitiesDevelop and maintain IT service management processes and...
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IT Service Management Analyst
1 week ago
Toronto, Ontario, Canada Metrolinx Full timeJob SummaryWe are seeking an experienced IT Service Management Analyst to join our team at Metrolinx. As an IT Service Management Analyst, you will be responsible for ensuring the effective management of IT services and processes, including incident and problem management, change management, and service level management.Key ResponsibilitiesDevelop and...
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IT Service Management Analyst
1 week ago
Toronto, Ontario, Canada Metrolinx Full timeJob SummaryWe are seeking an experienced IT Service Management Analyst to join our team at Metrolinx. As an IT Service Management Analyst, you will be responsible for ensuring the effective management of IT services and processes, including incident and problem management, change management, and service level management.Key ResponsibilitiesDevelop and...
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Incident Response Specialist
5 days ago
Toronto, Ontario, Canada Wealthsimple Full timeTransforming Client ExperiencesWealthsimple is revolutionizing the way people manage their finances, and we're looking for a talented Incident Response Specialist to join our team.Key Responsibilities:Enhance the Client Experience (CX) within Incident Response by identifying areas for improvement and implementing effective solutions.Develop clear and concise...
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Incident Response Specialist
5 days ago
Toronto, Ontario, Canada Wealthsimple Full timeTransforming Client ExperiencesWealthsimple is revolutionizing the way people manage their finances, and we're looking for a talented Incident Response Specialist to join our team.Key Responsibilities:Enhance the Client Experience (CX) within Incident Response by identifying areas for improvement and implementing effective solutions.Develop clear and concise...
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Incident Response Specialist
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Toronto, Ontario, Canada Wealthsimple Full timeTransforming Client ExperiencesWealthsimple is revolutionizing the way people manage their finances, and we're looking for a talented Incident Response Specialist to join our team.Key Responsibilities:Enhance the Client Experience (CX) within Incident Response by identifying areas for improvement and implementing effective solutions.Develop clear and concise...
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Incident Response Specialist
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Toronto, Ontario, Canada Wealthsimple Full timeTransforming Client ExperiencesWealthsimple is revolutionizing the way people manage their finances, and we're looking for a talented Incident Response Specialist to join our team.Key Responsibilities:Enhance the Client Experience (CX) within Incident Response by identifying areas for improvement and implementing effective solutions.Develop clear and concise...
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Incident Response Specialist
2 days ago
Toronto, Ontario, Canada Wealthsimple Full timeTransform Client Experiences with Incident ResponseWealthsimple is on a mission to revolutionize financial services, and we're looking for a talented Incident Response Specialist to join our team. As a key member of our Client Experience team, you'll play a critical role in ensuring our clients receive exceptional support during incidents.Key...
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Incident Response Specialist
2 days ago
Toronto, Ontario, Canada Wealthsimple Full timeTransform Client Experiences with Incident ResponseWealthsimple is on a mission to revolutionize financial services, and we're looking for a talented Incident Response Specialist to join our team. As a key member of our Client Experience team, you'll play a critical role in ensuring our clients receive exceptional support during incidents.Key...
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Incident Response Specialist
1 day ago
Toronto, Ontario, Canada Wealthsimple Full timeTransform Client Experiences with Incident ResponseWealthsimple is on a mission to revolutionize financial services, and we're looking for a talented Incident Response Specialist to join our team. As a key member of our Client Experience team, you'll play a critical role in ensuring our clients receive exceptional support during incidents.Key...
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Incident Response Specialist
6 hours ago
Toronto, Ontario, Canada Wealthsimple Full timeTransform Client Experiences with Incident ResponseWealthsimple is on a mission to revolutionize financial services, and we're looking for a talented Incident Response Specialist to join our team. As a key member of our Client Experience team, you'll play a critical role in ensuring our clients receive exceptional support during incidents.Key...
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Incident Response Specialist
1 week ago
Toronto, Ontario, Canada Wealthsimple Full timeAbout the RoleWe are seeking a highly skilled Incident Response Specialist to join our team at Wealthsimple. As a key member of our Client Experience team, you will play a critical role in ensuring that our clients receive exceptional support during incidents.Key ResponsibilitiesContribute to the improvement of the Client Experience (CX) within Incident...
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Incident Response Specialist
1 week ago
Toronto, Ontario, Canada Wealthsimple Full timeAbout the RoleWe are seeking a highly skilled Incident Response Specialist to join our team at Wealthsimple. As a key member of our Client Experience team, you will play a critical role in ensuring that our clients receive exceptional support during incidents.Key ResponsibilitiesContribute to the improvement of the Client Experience (CX) within Incident...
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Incident Response Specialist
2 weeks ago
Toronto, Ontario, Canada Wealthsimple Full timeAbout the RoleWe are seeking a highly skilled Incident Response Specialist to join our team at Wealthsimple. As a key member of our Client Experience team, you will play a critical role in ensuring that our clients receive timely and effective communication during incidents.Key ResponsibilitiesImprove Client Experience: Contribute to the enhancement of our...
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Incident Response Specialist
2 weeks ago
Toronto, Ontario, Canada Wealthsimple Full timeAbout the RoleWe are seeking a highly skilled Incident Response Specialist to join our team at Wealthsimple. As a key member of our Client Experience team, you will play a critical role in ensuring that our clients receive timely and effective communication during incidents.Key ResponsibilitiesImprove Client Experience: Contribute to the enhancement of our...
