Program Coordinator, Disability Services Specialist

1 month ago

Hamilton, Ontario, Canada McMaster University Full time

Job Summary:

As a key member of the McMaster University community, the Program Coordinator, Disability Services will play a vital role in ensuring that students with disabilities have equal access to education and academic opportunities. This position will oversee and deliver continuing and/or temporary disability-related education and academic accommodations, holistic support, and supportive counseling services to students with a wide range of disabilities.

Purpose and Key Functions:

  • Provide ongoing supportive counseling and advocacy supports to students with disabilities and refer students to appropriate holistic university and community support systems and services as necessary.
  • Conduct individualized and in-depth accommodation-related assessments and interviews with current and prospective students, parents/guardians, resource supports, etc. to determine the most appropriate academic accommodations required and the duration (i.e., a temporary accommodation or a continuing).
  • Conduct intakes and regular re-assessments, to determine the academic, educational, and other disability-related needs of students and screen/assess functional limitations related to temporary and permanent disabilities.
  • Respond to students' crises, escalation of symptoms, emergencies, and urgent situations to best meet student and University identified needs.
  • Develop, coordinate, implement, and monitor appropriate individual disability-related (academic accommodation) education plans for students with disabilities.
  • Using a strengths-based approach, counsel students on health issues related to their learning and the effects of their disability and provide them with learning strategies to support.
  • Provide case management support to students requiring coordination of multiple services. Arrange, coordinate, and schedule the provision of support services, including but not limited to, note takers, interpreters, captioners, and other appropriate resources.
  • Ensure, and follow-up as necessary, on individual student disability-related education plans and accommodations, to ensure equitable access is arranged for students.
  • Regularly review and assess documentation (including medical/psychological documentation) from a variety of sources, as it relates to the determination of appropriate academic accommodations.
  • Consult with health care providers or other university officials to assist the University in meeting its human rights obligations.
  • Provide input into the design and delivery of all student accessibility services to students, including but not limited to, assistive technologies, learning strategies, transition, test, and exam administration, clinical or practicum site accommodations, alternative format or captioning/describing audio-visual materials, etc.
  • Research and recommend alternative approaches and possible accommodation solutions as part of the duty to accommodate.
  • Work in collaboration with Faculty advisors, staff, and other campus professionals regarding academic and disability-related services and needs of students.
  • Follow best practices, manage conflicts between university policies and student needs, deal with issues of disclosure, follow provincial and federal regulations, related to privacy/confidentiality, and promote the need for atypical accommodation.
  • Follow recommended guidelines, systems, prescribed, and non-prescribed processes when supporting and documenting student interactions and accommodation plans.
  • Participate as prescribed in Crisis Response situations as required by the University's official crisis response plan.
  • Develop and deliver presentations, seminars, and workshops on campus to the University community to facilitate awareness of disability issues, attitudes, and provide coaching and advice.
  • As a subject matter expert, demonstrate understanding of various policies, such as the Occupational Health and Safety Act.
  • Recommend allocation of resources and support systems by academic and administrative departments/Faculties in the accommodation of students.
  • Make referrals and/or recommendations for scholarship awards, internal and external bursaries, and other funding supports.
  • Refer individuals to community resources for support and diagnosis of disability (in areas of cognitive impairment such as learning disability assessments, ADHD assessments, concussion and brain injury assessments, autism spectrum disorders, etc.).
  • Provide support to families on education and disability-related needs.
  • Determine in consultation with students, parents, and health care providers, to whom a referral should be made for psychological, neuro-psychological, or psycho-educational testing and most appropriate type of testing.
  • Consult with school board staff, teachers, and special education support staff with regard to post-secondary education for individuals with disabilities.
  • Consult with physicians, psychiatrists, psychologists, therapists, social workers, counselors, and health care practitioners regarding students' needs and following, where appropriate, any prescribed recommended supports or accommodations.
  • Write and retain comprehensive case notes pertaining to client history, annual progress, accommodations, and treatment plans.
  • Design forms and records to gather and maintain data to be used when determining appropriate student and departmental needs.
  • Research information related to disability, medication, access technology, specific psychological and psychiatric conditions, and other disability-related needs.
  • Represent the department at University-organized showcase or information fairs.
  • Keep abreast of various types of psychological and psycho-educational assessment tools used to diagnose and recommend accommodations for students with psychological, cognitive, and acquired brain injuries/disabilities, and understand the tools' impacts.
  • Understand all aspects of Faculty policies and academic program requirements at all levels, to determine and promote student academic accommodation needs.
  • Remain current on disability-related matters, service delivery models, theories of disability, accommodations, policies, and best practice guidelines.

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