Senior Retail Operations Manager

1 week ago


Lethbridge, Alberta, Canada Indigo Full time
Job Description:

We are seeking a highly motivated and experienced Senior Retail Operations Manager to join our team at Indigo. This is an exciting opportunity for a results-driven professional to lead our retail operations and drive business growth.

About the Role:
  • The Senior Retail Operations Manager will be responsible for overseeing all aspects of store operations, including sales, customer service, inventory management, and employee development.
  • This role requires strong leadership and communication skills to motivate and guide a team of employees to achieve exceptional results.
  • The successful candidate will have a proven track record of improving sales and profitability, while maintaining high levels of customer satisfaction.
Key Responsibilities:
  • Develop and implement strategies to drive sales growth and improve profitability.
  • Lead a team of employees to deliver exceptional customer service and maintain high levels of customer satisfaction.
  • Oversee inventory management, including ordering, stocking, and merchandising.
  • Maintain accurate records and reports to ensure compliance with company policies and procedures.
  • Identify areas for improvement and implement changes to increase efficiency and productivity.
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • 6+ years of experience in retail operations, with a minimum of 3 years in a leadership role.


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