Banquet Operations Director

3 weeks ago


Calgary, Alberta, Canada GWALIA CATERING AND BANQUETS - CALGARY Full time
About This Role

We are seeking a highly skilled and experienced Banquet Manager to join our team at GWALIA CATERING AND BANQUETS - CALGARY. As a key member of our operations team, you will play a crucial role in ensuring the smooth execution of events and providing exceptional customer service.

Responsibilities
  • Daily Operations Management

You will be responsible for planning and organizing daily operations, determining the type of services to be offered, and implementing operational procedures. This includes conducting performance reviews, managing inventory, and ensuring compliance with health and safety regulations.

Customer Service and Relations

You will provide excellent customer service, address customers' complaints or concerns, and negotiate with clients for catering or use of facilities. Your ability to work under pressure, manage multiple tasks, and meet tight deadlines will be essential in delivering high-quality results.

Event Management

You will be responsible for planning, organizing, directing, controlling, and evaluating daily operations, including managing events. Your attention to detail, organizational skills, and ability to work effectively in a fast-paced environment will be vital in ensuring seamless event execution.

Requirements and Qualifications
  • Education

A College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year is required.

Experience

At least 2 years of experience in a related field, preferably in banquet management or a similar role.

Skills and Abilities

You should possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. Your attention to detail, organizational skills, and ability to work under pressure will be essential in this role.

Work Environment and Conditions
  • Work Schedule

This is a permanent position, working approximately 30-35 hours per week.

Work Language

The primary language spoken in this workplace is English.

Compensation and Benefits

The estimated salary range for this role is $55,000 - $65,000 per annum, depending on experience and qualifications. You will also receive a comprehensive benefits package, including [insert benefits].



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