Store Operations Manager

3 days ago


Langford, British Columbia, Canada LHH Knightsbridge Full time
Company Overview

Central Builders Supply Group LP is a leading full-service provider of building products to contractor and DIY customers serving residential and commercial builders in Vancouver Island's dynamic communities. With a 100-year history, the company currently employs 160 people and operates five stores, two Home Hardware bannered locations in Courtenay and Parksville and three Timber Mart locations in Chemainus, Campbell River and Errington (Parksville).

About the Role

We are seeking a Store Operations Manager to lead the launch of a new Timber Mart bannered store in Langford, BC. As part of our continued growth, this role will play a pivotal part in driving the success and growth of the new store located in Langford, BC and building on our island-wide reputation for customer service and operational excellence.

Key Responsibilities
  • Oversee all aspects of store operations, including sales and marketing, customer service, operations, and inventory management.
  • Implement and oversee operational policies, procedures, and safety protocols to maintain compliance with regulatory standards and ensure a safe working environment for employees and customers.
  • Oversee day-to-day branch operations, ensuring efficient workflows, timely order fulfillment, and exceptional customer service delivery.
  • Develop and implement sales strategies to achieve revenue targets and to develop market share within the Langford store customer base.
Requirements
  • Prior experience in the lumber and building materials industry is desired, with the ability to demonstrate a deep understanding of products, market trends, and customer preferences.
  • Five years of relevant experience in a people management or branch management capacity in a B2B environment.
  • Proven experience managing people in the lumber supply industry with proven business results.
Compensation Package

The estimated annual salary for this role is $80,000 - $120,000 depending on experience and qualifications. A comprehensive benefits package is also included.



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