Retail Store Operations Manager

4 weeks ago


Wallaceburg, Ontario, Canada Taylor Convenience Full time
Job Summary

We are seeking an experienced Retail Store Operations Manager to join our team at Taylor Convenience. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

About the Role

This is a full-time position that requires a strong background in retail operations, leadership, and customer service. The ideal candidate will have experience in managing teams, developing strategies to improve sales and customer satisfaction, and implementing processes to increase efficiency and productivity.

Key Responsibilities
  • Manage the day-to-day operations of the retail store, including supervising staff, handling customer complaints, and maintaining a clean and organized store environment.
  • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.
  • Lead by example, demonstrating excellent customer service skills and setting high standards for your team.
  • Analyze sales data and identify opportunities to increase revenue and reduce costs.
  • Maintain accurate records of sales, inventory, and employee hours.
Requirements
  • Secondary (high) school graduation certificate.
  • Experience as a retail manager or supervisor is essential.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including evenings and weekends.
  • A valid driver's license is an asset.
Benefits

We offer a competitive salary, ranging from $60,000 to $80,000 per year, depending on experience. You will also receive comprehensive benefits, including health and dental insurance, RRSP matching, and paid time off.

Why Join Us?

Taylor Convenience is a dynamic and growing company that values its employees and customers. We are committed to creating a positive and inclusive work environment where everyone feels valued and supported. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you



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