Lead Retail Operations Manager

2 weeks ago


Surrey, British Columbia, Canada SUNFOOD MARKET Full time
SUNFOOD MARKET Lead Retail Operations Manager Job Description

We are seeking an experienced Lead Retail Operations Manager to join our team at SUNFOOD MARKET. This role is responsible for overseeing the day-to-day operations of our retail store, ensuring that we provide an exceptional customer experience and achieve our sales goals.

About the Role:
  • This is a full-time position, working 40 hours per week in a fast-paced environment with tight deadlines.
  • As a Lead Retail Operations Manager, you will be responsible for managing a team of 1-2 people, assigning tasks, and providing guidance and support to ensure they have the skills and knowledge needed to perform their duties effectively.
  • You will also be responsible for ordering merchandise, authorizing payments, and resolving any issues that may arise, including customer complaints and supply shortages.
  • Your attention to detail and ability to prioritize tasks will be essential in this role, as well as your ability to work well under pressure and maintain a high level of accuracy.
Requirements:
  • 1 year to less than 2 years of experience in a similar role, preferably in a retail environment.
  • A secondary (high) school graduation certificate and relevant qualifications or training.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Able to work in a combination of sitting, standing, walking, and standing for extended periods.
Benefits:
  • Pension plan.
  • Dental plan.
  • Health care plan.
  • Learning/training paid by employer.
  • Transportation provided by employer.
  • Permanent employment contract.

The estimated salary for this position is $65,000 - $80,000 per annum, depending on experience and qualifications.


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