Director of Student Life and Hospitality Operations
3 days ago
We are seeking a highly skilled Director of Student Life and Hospitality Operations to join our team at the University of Regina. This exciting opportunity will see you play a key role in shaping the future of student life and hospitality on campus.
About the Role:The successful candidate will be responsible for leading the strategic direction, planning, and implementation of Housing & Hospitality Services, including occupancy management, event planning, and residence life. You will work closely with the Director, Student Affairs Housing & Hospitality, and the management team to develop a comprehensive marketing strategy that supports student recruitment and retention, increases revenues, and enhances the overall student experience.
Key Responsibilities:- Develop and maintain processes and procedures for housing applications, assignments, and campus room/space management;
- Admissions and occupancy management within all university residential spaces;
- Develop, manage, and communicate policies and community expectations to internal and external stakeholders;
- Lead human resource management functions, including selection, training, evaluation, and supervision of staff;
- Foster a positive work environment through leadership, coaching, and team meetings to meet the needs of residents and guests;
- Manage financial resources, including budget development, target achievement, and expenditure control, ensuring adherence to Generally Accepted Accounting Principles;
- Develop and oversee marketing plans for residency and events, as well as communications to internal and external stakeholders;
- Support student recruitment and retention initiatives;
- Evaluate and improve the physical environment to provide a positive visitor experience;
- Provide conduct and crisis management support, including on-call rotation and immediate problem resolution.
- Undergraduate degree supplemented by a Master's degree in higher education, education, business, hospitality, or communications;
- 5 years' experience in a management role related to the responsibilities identified;
- Proven experience in developing and managing ancillary budgets;
- Experience with computerized booking systems, preferably StarRez and/or EMS;
- Excellent organizational skills and analytical problem-solving abilities;
- Strong written and verbal communication skills for diverse environments;
- Ability to provide effective communication in emergency situations;
- Strong leadership skills to motivate a diverse team;
- Extensive knowledge of marketing and communications strategies;
- A demonstrated commitment to excellence in customer service and resident life;
- In-depth working knowledge and appreciation of diverse communities;
- Event or hospitality experience preferred;
- Experience in developing and implementing marketing plans to increase revenues and reduce operating expenses.
- Meaningful Impact: Your work directly contributes to creating a better environment for students, faculty, and staff;
- Professional Growth: We support your development, offering opportunities for advancement and learning;
- Work-Life Balance: We value your well-being and know your personal life is most important;
- Dynamic and Inclusive Workplace: We value diversity and inclusivity, celebrating different perspectives, backgrounds, and experiences;
- Innovation Culture: We encourage fresh ideas and innovative thinking;
- Competitive Compensation Package: Our package includes health/dental/vision benefits, flexible spending account, defined contribution pension plan, and more.
We estimate the salary for this position to be approximately $120,000 - $150,000 per year, commensurate with experience. If you are a dynamic leader ready to shape the future of student life and hospitality, we invite you to apply for this exciting opportunity.
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Housing and Hospitality Director
6 days ago
Regina, Saskatchewan, Canada University of Regina Full timeAbout the Position We are seeking a dynamic leader to shape the future of student life and hospitality at the University of Regina. As our new Associate Director, Housing & Hospitality Services, you will be responsible for the overall planning, direction, leadership, administration, supervision, and financial management of Housing & Hospitality Services....
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