Support Operations Coordinator

3 days ago

Toronto, Ontario, Canada TROPICAL TREETS Full time
About TROPICAL TREETS

We are a forward-thinking company dedicated to providing exceptional services to our clients. We are seeking an experienced Support Operations Coordinator to join our team.

Estimated Salary Range:

$55,000 - $65,000 per annum based on location and experience.

Job Description:Key Responsibilities:
  • Coordinate seminars, conferences, and other events to facilitate knowledge sharing and professional development.
  • Supervise and support junior staff members to ensure smooth day-to-day operations.
  • Develop and implement policies and procedures to maintain efficiency and effectiveness.
  • Prepare meeting minutes, reports, and other documents to facilitate decision-making and communication.
  • Determine and establish office procedures and routines to streamline tasks and improve productivity.
  • Plan and execute recruitment strategies to attract top talent.
  • Schedule appointments and manage calendars to ensure seamless coordination.
  • Design and implement training programs to enhance employee skills and knowledge.
  • Respond to phone calls, emails, and messages in a timely and professional manner.
  • Analyze employee data and information to inform strategic decisions.
  • Develop and implement communication strategies to engage employees and stakeholders.
  • Greet visitors and direct them to the relevant contacts or service areas.
  • Establish and maintain accurate and up-to-date filing systems both manual and digital.
  • Perform data entry and other administrative tasks as required.
  • Provide ongoing support to clients after sales to ensure customer satisfaction.
  • Assign, coordinate, and review projects and programs to ensure successful outcomes.
  • Oversee daily operations, directing, controlling, and evaluating performance to drive growth and excellence.
Work Environment:
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week

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