Quality Improvement Coordinator

1 month ago


Victoria, British Columbia, Canada Island Health Full time
Job Title: Quality Improvement Coordinator

Job Summary:

In accordance with the Vision, Purpose, and Values of Island Health, patient and staff safety is a priority and a responsibility shared by everyone. The Quality Improvement Coordinator provides expert coordination of Quality initiatives in support of Island Health's Quality Strategy. This role is responsible for continually improving program processes that result in timely and best-fit, needs-based resources and information to stakeholders.

Key Responsibilities:

- Provides expert coordination of Quality initiatives in support of Island Health's Quality Strategy
- Continually improves program processes to provide timely and best-fit resources and information to stakeholders
- Ensures a system for tracking, analyzing, and reporting on Quality Program activities, including compliance with Accreditation Canada standards and Required Organizational Practices
- Identifies opportunities for improvement for the organization

Qualifications:

- A level of education, training, and experience equivalent to a Bachelor's degree in a relevant human services discipline
- Three (3) years' related experience in coordinating complex service delivery initiatives
- Educational preparation in Quality Improvement, certificate in Quality Improvement, or equivalent training in the use of Quality Improvement methods and tools is an asset

Skills and Abilities:

- Expert knowledge of the Microsoft Suite of programs, Visio, and Share Point
- Knowledge and ability in designing, delivering, and evaluating educational programs and resources
- Experience with system and clinical improvements guided by Accreditation Canada programs is an asset
- Experience with integration of Values-based Decision-making using Ethics Frameworks into improvement initiatives
- Exceptional leadership skills with proven ability to drive change in a proactive manner
- Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues
- Sound interpersonal skills and the ability to communicate effectively, both verbally and in writing
- Ability to engage and develop partnerships with a broad range of stakeholders at all levels, both internal and external to the organization
- Ability to apply critical thinking to achieve optimal outcomes
- Proven ability to facilitate groups, negotiate, and remain neutral in situations
- A strong commitment to collaborative, interdisciplinary teamwork, across programs and services
- Ability to model organizational values and principles
- Ability to implement capacity building strategies

Job Requirements:

https://jd.viha.ca/JD4792.pdf

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