Senior Consultant Lead

16 hours ago

Newmarket, Ontario, Canada Util-Assist Inc Full time
Job Title: Senior Consultant Lead

Util-Assist Inc is a leading consulting and services company to electric, water, and gas utilities, with customers throughout Canada and the United States.

We are at the forefront of the digital transformation of utilities, helping them take advantage of the latest developments in utility IT, data analytics, and customer experience consulting.

Job Summary

The Senior Consultant Lead will lead client relationships and work with the Professional Services team to provide client support on various projects. The role will lead engagements of all sizes and is accountable for ensuring that project objectives are achieved and delivered consistent with organizational service standards.

Key Responsibilities
  • Lead client relationships and work with the Professional Services team to provide client support on various projects.
  • Prepare and deliver presentations in support of our Business Development team to educate clients on our services and solutions.
  • Prepare and deliver strategy, technical, and non-technical reports for client engagements.
  • Participate in discussions with clients on project status.
  • Provide guidance on subject matter expertise on current technologies in the market that are applicable to the project.
  • Lead decision analysis discussions with clients as required.
  • Design and document solutions for client engagements and leverage team capabilities as required.
  • Develop and sustain positive relationships with clients, ensure projects are progressing appropriately, and resolve certain escalated client issues.
  • Communicate with C-suite level utility or vendor personnel regarding project requirements and status.
  • Think "out of the box" to propose creative and unique solutions.
  • Lead contract negotiations and legal discussions regarding contract language within areas of expertise as required.
  • Transfer knowledge and support the development of the team in areas of expertise.
Requirements
  • 10 years of experience working with meter data management (MDM).
  • ~5+ years' experience leading large scale, complex advanced metering initiatives, preferably in a professional service consultant organization.
  • ~ Expert knowledge of multiple vendors' AMI and MDM solutions with a solid understanding of what is current in the AMI/MDM market and emerging technology.
  • ~ ADMS, OMS, GIS, asset management, web presentment, data lake/analytics platforms, etc.
  • ~ Knowledge of smart cities solutions with a solid understanding of what is current in the market and where the technology is going.
  • ~ Extensive experience working with C-suite executives.
  • ~ Experience negotiating with vendors with an ability to articulate the business needs and detailed technical requirements.
What We Offer

Flourish in a fast-growing organization where your career advancement is encouraged and supported.

Experience a fun, social, and award-winning culture where teamwork and collaboration thrive.

Comprehensive Employee Assistance Program (EAP): Access resources and support through our EAP, including Nutritional Health Coaching, to enhance your well-being.

A streamlined and quick enrollment process, with Health, Dental and other benefits covered by the employer.

Plan for your future with our retirement plan, including employer matching, to help you achieve your long-term financial goals.

Access special rates for you and your family for fitness membership, mobile and data plans and vehicle purchase program.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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