Restaurant Operations Supervisor

4 weeks ago


Victoria, British Columbia, Canada ALIBABA PIZZA Full time

Key Responsibilities:

  • Supervise and Coordinate Staff: Oversee the daily activities of food preparation and portioning staff, ensuring efficient service delivery.
  • Train and Develop Staff: Provide comprehensive training on job duties, sanitation, and safety procedures to ensure staff are equipped to perform their roles effectively.
  • Inventory Management: Accurately estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
  • Quality Control: Ensure that food and service meet the highest quality standards, addressing customer complaints and concerns in a timely and professional manner.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business improvement.

About the Role:

As a Restaurant Operations Supervisor with Alibaba Pizza, you will play a vital role in ensuring the smooth operation of our food service team. Your expertise and leadership skills will be essential in maintaining high-quality standards, driving customer satisfaction, and contributing to the growth and success of our organization.

Requirements:

  • Leadership Experience: 1 year to less than 2 years of experience in a supervisory role, preferably in the food service industry.
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Work Environment: Fast-paced environment with a focus on customer service, quality control, and team management.

What We Offer:

  • Opportunities for Growth: Career advancement opportunities within a dynamic and growing organization.
  • Competitive Compensation: Attractive salary and benefits package.
  • Collaborative Team Environment: Join a team of like-minded professionals dedicated to delivering exceptional customer experiences.

Language: English

Hours of Work: 40 hours per week

Work Setting: On-site customer service in a restaurant environment.

Supervision: 5-10 people, including food service counter attendants and food preparers.

Work Conditions and Physical Capabilities: Standing for extended periods, working under pressure, and maintaining a fast-paced environment.

Personal Suitability: Client focus, efficient interpersonal skills, flexibility, and a team player attitude.

Screening Questions: Are you currently legally able to work in Canada?


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