Restaurant Operations Supervisor
4 weeks ago
Key Responsibilities:
- Supervise and Coordinate Staff: Oversee the daily activities of food preparation and portioning staff, ensuring efficient service delivery.
- Train and Develop Staff: Provide comprehensive training on job duties, sanitation, and safety procedures to ensure staff are equipped to perform their roles effectively.
- Inventory Management: Accurately estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
- Quality Control: Ensure that food and service meet the highest quality standards, addressing customer complaints and concerns in a timely and professional manner.
- Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business improvement.
About the Role:
As a Restaurant Operations Supervisor with Alibaba Pizza, you will play a vital role in ensuring the smooth operation of our food service team. Your expertise and leadership skills will be essential in maintaining high-quality standards, driving customer satisfaction, and contributing to the growth and success of our organization.
Requirements:
- Leadership Experience: 1 year to less than 2 years of experience in a supervisory role, preferably in the food service industry.
- Education: Secondary (high) school graduation certificate or equivalent.
- Work Environment: Fast-paced environment with a focus on customer service, quality control, and team management.
What We Offer:
- Opportunities for Growth: Career advancement opportunities within a dynamic and growing organization.
- Competitive Compensation: Attractive salary and benefits package.
- Collaborative Team Environment: Join a team of like-minded professionals dedicated to delivering exceptional customer experiences.
Language: English
Hours of Work: 40 hours per week
Work Setting: On-site customer service in a restaurant environment.
Supervision: 5-10 people, including food service counter attendants and food preparers.
Work Conditions and Physical Capabilities: Standing for extended periods, working under pressure, and maintaining a fast-paced environment.
Personal Suitability: Client focus, efficient interpersonal skills, flexibility, and a team player attitude.
Screening Questions: Are you currently legally able to work in Canada?
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