Luxury Store Manager
1 week ago
TIFFANY & CO is seeking an experienced Luxury Store Manager to lead our team in delivering exceptional client experiences and driving sales results.
About the RoleWe are looking for a skilled leader who can effectively coach, guide, and support the sales and operations of our store, ensuring we meet and exceed commercial and profitability targets.
Responsibilities- Develop and implement strategies to drive sales growth, improve client satisfaction, and enhance overall store performance.
- Motivate and develop the sales team, providing coaching, training, and feedback to ensure they consistently achieve or exceed sales targets.
- Demonstrate sales leadership by actively engaging on the sales floor, building strong relationships with clients, and delivering Tiffany's renowned client experience.
- Ensure seamless execution of operational procedures, maintain a high level of customer service, and take action on TEI performance and client feedback to continuously improve.
- Attract, hire, and retain top talent to foster a culture of high performance and achievement.
- Continuously train, coach, and provide qualitative feedback, leveraging reward and recognition processes to drive engagement and performance.
- Nurture a diverse pipeline of multilingual, highly skilled talent through strategic networking and recruitment efforts.
- Leverage training and development opportunities to support growth, development, and performance-driven success.
- Minimum 3 years of retail or luxury retail store management experience or equivalent customer-related experience.
- Proven track record of sales generation, managing sales results, and developing new business opportunities.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Excellent communication, leadership, and interpersonal skills.
- Proficiency in Microsoft Office, Client tracking systems, and Point of Sales (POS) systems.
Estimated Salary: $120,000 - $180,000 per year, depending on experience and qualifications.
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